@ExperienceCrowd The creation of Experiences delivered through crowdsourcing. Apple customers deliver 90% experience crowd without the need of "direct apple support" saving apple almost quarter billion in a year on support. Incredible.
A New Word Coined by @Virtuos_io
CUSTOMER VOICE
A crucial stepping stone on the journey to Customer Experience Excellence. Create an emotional connection with your customers building digital business moments and tracking the voice of the customer. @virtuos https://t.co/yskVaMlrdm #CX