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Status report on unauthorized asset transfers in the DCENT App Wallet
We recognize the serious concern this issue has caused. This report is based on the facts confirmed as of September 17, 2026.
The latest DCENT app includes a check to help determine whether action may be required. Please update the app to the latest version and run the check.
POTENTIAL SCOPE OF IMPACT
Based on our technical analysis to date, the primary criteria for potential impact are:
· The recovery phrase was at some point entered into the DCENT App Wallet
· That address has a history of sending (signing) — including token and NFT transfers, token approvals, and dApp transactions
· The signing took place on an app version below 8.1.0 (released 2025-11-05)
· The address is on Bitcoin, Ethereum, XRPL, TRON, an EVM-based network, or another potentially affected chain
The version used at the time of signing is what matters. Receive-only addresses have relatively lower potential impact, but this does not mean all risk is excluded. Unauthorized transactions were first observed on Android; however, the same potential impact applies to iOS.
HARDWARE WALLETS
Connecting your hardware wallet to the app is not affected. Your wallet key stays on the device and is not passed to the app.
This report concerns recovery phrases that were entered into the App Wallet. If a hardware wallet's recovery phrase was ever entered into the App Wallet, please check whether action is required — this applies regardless of whether the recovery phrase was originally created using the App Wallet or a hardware wallet.
WHAT TO DO
If the in-app check indicates that action is required:
1. Update the DCENT app to the latest version through an official app store before moving any assets.
2. Create a new wallet using a completely new recovery phrase. Do not restore or reuse the existing recovery phrase.
3. Move your assets to the new address, including tokens, NFTs, staked assets, and token approval permissions.
4. Do not reuse the existing address for deposits, signing, approvals, or any other purpose.
ONGOING RESPONSE
The matter has been reported to and accepted by Korean law enforcement authorities. DCENT has established a hotline with law enforcement and begun tracing stolen funds with an external security team.
We are also working with exchanges, relevant authorities, and on-chain analytics specialists to trace and pursue the freezing of assets suspected of being stolen.
Whether and when assets can be frozen or recovered depends on actions by authorities and third parties, subsequent blockchain activity, and the outcome of the investigation.
SCAM WARNING
· DCENT does not operate official messenger channels on Telegram, Discord, or similar platforms.
· DCENT does not operate "CTO," "Support," or "Help" accounts.
· No one from DCENT will ask for your recovery phrase, wallet key, or PIN, or instruct you through a direct message to transfer funds.
· Do not enter or provide your recovery phrase, wallet key, or PIN to any account or channel claiming to offer asset recovery or support. Trust only DCENT's official channels.
We will continue to provide updates through this official account as additional facts are confirmed.
Read the full status report, including the response timeline and detailed guidance: https://t.co/ivzua0v239
⚠️ This is not an official DCENT account. Please do not communicate with it or follow any instructions it provides.
DCENT has no support or recovery accounts on X. We will never ask for your recovery phrase, private key, PIN, or password, and we will never ask you to send assets to another wallet for recovery or compensation.
Please verify our official accounts and channels here:
https://t.co/0vQvQ40uFF
Thanks for flagging this. Please always verify that you’re using a DCENT official website or channel before clicking links.
You can confirm all of our official websites and accounts here:
https://t.co/0vQvQ40uFF
Never enter your recovery phrase, private key, PIN, or password into a website or share them with anyone claiming to be DCENT Support.
⚠️ Please be cautious of impersonation accounts contacting users in replies or DMs.
DCENT has no support accounts on X. We will never ask for your recovery phrase, private key, PIN, or password, and we will never ask you to send assets to another wallet for recovery or compensation.
Please rely only on @DCENTWALLETS and our official support channels: https://t.co/0vQvQ40uFF
@residualbitcoin@GordDennis ⚠️ That account is impersonating DCENT. Please stop communicating with them and do not share your recovery phrase, private key, PIN, or password.
DCENT has no separate support accounts on X. Please use only @DCENTWALLETS and our official channels:
https://t.co/HghGspYqrb
We would like to clarify that IoTrust does not operate an official account on X.
DCENT has no separate support accounts on X. Our official X accounts are:
@DCENTWALLETS, @DCENTWALLETS_KR, @DCENTWALLETS_JP
Please verify all official DCENT websites and social channels here: https://t.co/0vQvQ3ZWQ7
Please do not respond to or follow instructions from accounts claiming to represent DCENT or IoTrust outside of these official channels.
The investigation and response efforts are ongoing.
Based on the information currently available and the scope of our investigation to date, we have not identified evidence indicating that the incident originated from DCENT hardware wallets. However, if a recovery phrase associated with a hardware wallet has ever been entered or restored in the DCENT App Wallet (software wallet), please review and follow the previously announced security guidance.
We are cooperating with law enforcement, external security specialists, relevant blockchain projects, and exchanges to trace the movement of the assets and seek assistance where appropriate. However, any freezing or recovery of assets depends entirely on the relevant authorities and third parties and cannot be guaranteed.
⚠️ Please remain vigilant against impersonation and phishing attempts.
• DCENT will never ask for your recovery phrase, private key, or PIN, nor will we ask you to send assets to another wallet for recovery.
• Do not follow recovery instructions, wallet addresses, or links sent through DMs, email, messaging apps, or other unofficial channels.
🚨 VERIFY FIRST🚨
DCENT has NO separate support accounts on X and NO official Telegram or Discord support channels.
Official X accounts:
@DCENTWALLETS, @DCENTWALLETS_KR, @DCENTWALLETS_JP
⚠️ Check all official DCENT websites & social channels here: https://t.co/qdrYJbm10t
If someone approaches you by DM claiming to be DCENT Support or Tech Team, stop communicating and report them.
NEVER share your recovery phrase or private key via text, website or
The investigation and response efforts are ongoing.
Based on the information currently available and the scope of our investigation to date, we have not identified evidence indicating that the incident originated from DCENT hardware wallets. However, if a recovery phrase associated with a hardware wallet has ever been entered or restored in the DCENT App Wallet (software wallet), please review and follow the previously announced security guidance.
We are cooperating with law enforcement, external security specialists, relevant blockchain projects, and exchanges to trace the movement of the assets and seek assistance where appropriate. However, any freezing or recovery of assets depends entirely on the relevant authorities and third parties and cannot be guaranteed.
⚠️ Please remain vigilant against impersonation and phishing attempts.
• DCENT will never ask for your recovery phrase, private key, or PIN, nor will we ask you to send assets to another wallet for recovery.
• Do not follow recovery instructions, wallet addresses, or links sent through DMs, email, messaging apps, or other unofficial channels.
DCENT App Wallet (software wallet) users: please take action now.
Update the app, check whether action is required, and move your assets if needed.
Please share this notice with anyone who may still be using the App Wallet. https://t.co/DScmkYb6qO
We understand the concern regarding DCENT hardware wallets.
Based on the findings confirmed to date, we have not identified an issue originating from DCENT hardware wallets themselves. The current incident concerns the DCENT App Wallet (software wallet). Hardware wallet users should take additional action only if the hardware wallet recovery phrase was previously entered into the App Wallet or another software wallet.
The investigation remains ongoing, and we will continue to share further confirmed information through our official channels as it becomes available.
https://t.co/TeO4TL9oyT
🚨 VERIFY FIRST🚨
DCENT has NO separate support accounts on X and NO official Telegram or Discord support channels.
Official X accounts:
@DCENTWALLETS, @DCENTWALLETS_KR, @DCENTWALLETS_JP
⚠️ Check all official DCENT websites & social channels here: https://t.co/qdrYJbm10t
If someone approaches you by DM claiming to be DCENT Support or Tech Team, stop communicating and report them.
NEVER share your recovery phrase or private key via text, website or
Based on what we have confirmed so far, we have not identified an issue originating from DCENT hardware wallets themselves.
Please ask them to contact our official Support team for assistance if necessary;
https://t.co/uwzNYzLkuu
Please do not share any recovery phrase, private key, or other sensitive information publicly.
https://t.co/TeO4TL9oyT
🚨 VERIFY FIRST🚨
DCENT has NO separate support accounts on X and NO official Telegram or Discord support channels.
Official X accounts:
@DCENTWALLETS, @DCENTWALLETS_KR, @DCENTWALLETS_JP
⚠️ Check all official DCENT websites & social channels here: https://t.co/qdrYJbm10t
If someone approaches you by DM claiming to be DCENT Support or Tech Team, stop communicating and report them.
NEVER share your recovery phrase or private key via text, website or
@BigDaddy225189 Hi, thanks for flagging this. Please contact our Support team with the transaction details so they can review the case:
https://t.co/A94UN96qmP
Please do not share any recovery phrase, private key, PIN, or other sensitive information publicly.
https://t.co/zKFDbY7m1V
🚨 VERIFY FIRST🚨
DCENT has NO separate support accounts on X and NO official Telegram or Discord support channels.
Official X accounts:
@DCENTWALLETS, @DCENTWALLETS_KR, @DCENTWALLETS_JP
⚠️ Check all official DCENT websites & social channels here: https://t.co/qdrYJbm10t
If someone approaches you by DM claiming to be DCENT Support or Tech Team, stop communicating and report them.
NEVER share your recovery phrase or private key via text, website or
DCENT App Wallet (software wallet) users: please take action now.
Check whether action is required, and move your assets if needed.
Please share this with anyone who may still be using the App Wallet.
DCENT Security Guide: Check If You Need to Take Action (EN/KR): https://t.co/kH5fidpfQh
🚨 SCAM ALERT 🚨
DCENT has NO separate support accounts on X and NO official Telegram or Discord support channels. Only @DCENTWALLETS, @DCENTWALLETS_KR, and @DCENTWALLETS_JP.
⚠️ Check all official DCENT websites & social channels here:
https://t.co/qdrYJbm10t
If someone approaches you by DM claiming to be DCENT Support or Tech Team, stop communicating and report the account.
We understand why you’re asking for clearer answers.
DCENT is continuing to investigate the unauthorized asset transfers and work with law enforcement, security specialists, exchanges, and other relevant parties to trace the transferred funds and pursue freezing measures.
We’ll share further confirmed updates through our official channels as they become available.
@AwakeninTDS Hi, please submit a ticket to the official customer support for assistance.
You can find the official channels here: https://t.co/6AaifkxGw3
https://t.co/8ZISRRUqps
🚨 VERIFY FIRST🚨
DCENT has NO separate support accounts on X and NO official Telegram or Discord support channels.
Official X accounts: @DCENTWALLETS, @DCENTWALLETS_KR, @DCENTWALLETS_JP
⚠️ Check all official DCENT websites & social channels here: https://t.co/qdrYJbm10t
If someone approaches you by DM claiming to be DCENT Support or Tech Team, stop communicating and report them.
NEVER share your recovery phrase or private key via text, website or form. Never send funds for “recovery” or “compensation.”
DCENT App Wallet (software wallet) users: please take action now.
Check whether action is required, and move your assets if needed.
Please share this with anyone who may still be using the App Wallet.
DCENT Security Guide: Check If You Need to Take Action (EN/KR): https://t.co/kH5fidpfQh
🚨 SCAM ALERT 🚨
DCENT has NO separate support accounts on X and NO official Telegram or Discord support channels. Only @DCENTWALLETS, @DCENTWALLETS_KR, and @DCENTWALLETS_JP.
⚠️ Check all official DCENT websites & social channels here:
https://t.co/qdrYJbm10t
If someone approaches you by DM claiming to be DCENT Support or Tech Team, stop communicating and report the account.
DCENT App Wallet (software wallet) users: please take action now.
Update the app, check whether action is required, and move your assets if needed.
Please share this notice with anyone who may still be using the App Wallet. https://t.co/DScmkYb6qO
@Jkgl0613 Hi, if you still encounter difficulties, please reach out to the customer support here in this article:
https://t.co/zGe7DJXVKW
Stay Alert
https://t.co/srtT9GRQFh
🚨 VERIFY FIRST🚨
DCENT has NO separate support accounts on X and NO official Telegram or Discord support channels.
Official X accounts: @DCENTWALLETS, @DCENTWALLETS_KR, @DCENTWALLETS_JP
⚠️ Check all official DCENT websites & social channels here: https://t.co/qdrYJbm10t
If someone approaches you by DM claiming to be DCENT Support or Tech Team, stop communicating and report them.
NEVER share your recovery phrase or private key via text, website or form. Never send funds for “recovery” or “compensation.”
Important Notice
We have detected abnormal asset transfers involving the DCENT App Wallet and are currently conducting an urgent investigation.
Based on our initial findings, the issue appears to be limited to the DCENT App Wallet.
If either of the following applies to you, we strongly recommend transferring your assets as soon as possible to a secure hardware wallet or another trusted wallet address:
• You hold any assets, regardless of amount, in the DCENT App Wallet.
• You use the same mnemonic phrase for both the DCENT App Wallet and a hardware wallet.
⚠️ Please be alert for scams.
Do not send assets to any wallet address provided through DMs or unofficial channels, and do not click links or follow transfer instructions from unverified sources.
We will provide further updates through this official account as soon as we confirm the cause, scope of impact, and necessary response measures.
Official X accounts:
@DCENTWALLETS@DCENTWALLETS_KR@DCENTWALLETS_JP
Customer Support:
https://t.co/uwzNYzLkuu
This is an official security notice displayed within the DCENT app for App Wallet (software wallet) users.
If you are using the DCENT App Wallet, please update the app to the latest version through the official App Store/Google Play first, then follow the in-app guidance.
Please do not use installation links or files received through DMs or unofficial channels.
Please refer to the article here: https://t.co/xX1e8AMvQn
DCENT App Wallet (software wallet) users: please take action now.
Update the app, check whether action is required, and move your assets if needed.
Please share this notice with anyone who may still be using the App Wallet. https://t.co/DScmkYb6qO
If you use a Biometric Wallet, DCENT S, or DCENT X and only connect it to the DCENT app to view or manage your wallet, that does not mean you are using the App Wallet (software wallet).
If you have never entered or restored your hardware wallet recovery phrase into the DCENT App Wallet (software wallet), no additional action is required based on what has been confirmed so far.
Read the article to check if you need action:
https://t.co/iLYLVO8iL3
🚨 Scam Alert
DCENT has NO separate support accounts on X and NO official Telegram or Discord support channels. Official X accounts:
@DCENTWALLETS
,
@DCENTWALLETS_KR
,
@DCENTWALLETS_JP
If you use a Biometric Wallet, DCENT S, or DCENT X and only connect it to the DCENT app to view or manage your wallet, that does not mean you are using the App Wallet (software wallet).
If you have never entered or restored your hardware wallet recovery phrase into the DCENT App Wallet (software wallet), no additional action is required based on what has been confirmed so far.
Please refer to the guideline: https://t.co/kH5fidpfQh
🚨 SCAM ALERT
DCENT has NO seperate support accounts on X and no official Telegram or Discord support channel.
Only @DCENTWALLETS, @DCENTWALLETS_KR , @DCENTWALLETS_JP
Important guidance for DCENT users following the recent App Wallet (software wallet) incident.
Please review this guide to check whether action is required and what steps you should take. If you use the DCENT App Wallet(software wallet), please check now. https://t.co/6hrBV7FtpI
If you use only a DCENT hardware wallet and its recovery phrase has never been entered or restored into the App Wallet or another software wallet, this incident does not directly apply to the hardware wallet.
Please keep the DCENT app updated to the latest version and never enter your hardware wallet recovery phrase into the App Wallet.
Check the security guide here: https://t.co/kH5fidpfQh
https://t.co/TeO4TL9oyT
🚨 VERIFY FIRST🚨
DCENT has NO separate support accounts on X and NO official Telegram or Discord support channels.
Official X accounts:
@DCENTWALLETS, @DCENTWALLETS_KR, @DCENTWALLETS_JP
⚠️ Check all official DCENT websites & social channels here: https://t.co/qdrYJbm10t
If someone approaches you by DM claiming to be DCENT Support or Tech Team, stop communicating and report them.
NEVER share your recovery phrase or private key via text, website or
🚨 VERIFY FIRST🚨
DCENT has NO separate support accounts on X and NO official Telegram or Discord support channels.
Official X accounts:
@DCENTWALLETS, @DCENTWALLETS_KR, @DCENTWALLETS_JP
⚠️ Check all official DCENT websites & social channels here: https://t.co/qdrYJbm10t
If someone approaches you by DM claiming to be DCENT Support or Tech Team, stop communicating and report them.
NEVER share your recovery phrase or private key via text, website or
If you only use a DCENT Biometric hardware wallet AND its recovery phrase has never been entered or restored into the App Wallet (software wallet), no additional action is required based on what we have confirmed so far.
Please keep the DCENT app updated to the latest version. You can also check Manage All Wallets to confirm that only your Biometric Wallet is listed and there is no App Wallet.Full guide:
https://t.co/iLYLVO8iL3