My account was hack & stolen on June 10, 2023. @facebook . I have tried every avenue of recovery, & none work. After 8 months I even PURCHASED @Meta Verified, & their support team is absolutely garbage. I have more info than what should be needed to recover my account. No help.
It's now been 5 months since my FaceBook account was stolen and had its information changed. There is no system or contactable people to help retrieve it.
Fix your support system @Meta
This is ridiculous.
I'd love to just sit down with someone with any sort of meaningful connection to Facebook Support. I still cannot fathom how unhelpful their help center is with recovering accounts. There's no way anyone who tried or cared at all was involved with its implementation.
Facebook has the worst support I've ever seen, not to mention for a company with over a billion users.
Had my account hacked Saturday. Email, phone number, and pw all changed by the hacker. FB support is just an automated process, no contacts. Can't do anything w/out email or pw