Enhancing the speed & effectiveness of emergency medical response with advanced ems software, biosurveillance, system status management tools and more.
Real-world impact. Real-world reliability.
Hearing how Medic Ambulance uses FirstResponse911 to deliver instant, accurate 9‑1‑1 data to their teams is exactly why we built this technology.
Proud to support the agencies who never stop showing up for their communities.
National EMS Week recognizes the professionals who deliver lifesaving care. EMS teams respond fast, make critical decisions under pressure, and support our communities with compassion. Thank you to all EMS professionals for your dedication and service.
#EMS#EMSWeek2026
9-1-1 dispatchers play a vital role in every emergency, often with tools that limit their efficiency. #FirstResponse911 helps by providing automated CAD‑to‑CAD data sharing, removing manual transfers and supporting faster, clearer communication across agencies.
#psap#CAD
The 2026 Louisiana APCO/NENA Symposium wrapped last week—it was a strong end to our spring conferences. We were thrilled to be one of the sponsors and grateful to everyone who made it happen. Thanks to all who stopped by to learn about #FirstResponse911. Let’s stay connected!
Grateful for an incredible experience at #Navigator2026 last week. We loved connecting with so many dedicated professionals. Thank you to everyone who stopped by our booth. We appreciate everyone who made it all possible. Can’t wait for the next one!
#911dispatchers#ems#psap
Thank you to the American Ambulance Association Annual Conference & Trade Show for an incredible event last week. We loved reconnecting with colleagues and customers, as well as, meeting new industry professionals. Excited for the next one!
#publicsafety#psap#ems
The 2026 Navigator Conference is underway, and we’re already having the best time. Stop by for live demos of FirstResponse911. We can’t wait to meet more public safety professionals and industry partners. If you’re attending, come join us!
#Navigator2026#publicsafety#psap
The American Ambulance Association Annual Conference & Trade Show is off to an incredible start. We’ve already had engaging conversations with so many attendees. If you’re attending, stop by and say hello — we’d love to connect.
#publicsafety#ems#psap#FirstResponse911
💡 Fact‑Check Friday
❌ MYTH 5: "It's too expensive for our budget"
✅ REALITY: Manual coordination can cost ~$16K/yr in dispatcher time alone. Most CAD‑to‑CAD solutions cost less—and also cut errors, speed responses, and reduce stress. ROI often hits in 12–18 months.
We’re gearing up for a packed week with two conferences on the schedule. We’ll also be participating in the Navigator 2026 Conference, taking place April 21–24. Navigator is always a standout event, and we’re looking forward to being part of it this year.
#Navigator2026#psap
Next week, we’re heading to the American Ambulance Association Annual Conference & Trade Show, taking place April 20–22. We’re excited to be participating and connecting with everyone attending. If you’ll be there, stop by for a live demonstration of FirstResponse911
#ems#psap
This week is National Public Safety Telecommunicators Week — a time to recognize professionals who deserve our appreciation every single day.
To every telecommunicator who keeps our communities safe: thank you. Your dedication matters more than words can express.
💡 Fact‑Check Friday: Common Misconceptions About CAD-to-CAD Interoperability
❌ MYTH 4: "We'll have to change our workflows"
✅ REALITY: Dispatchers enter calls the same way — the system just handles the rest automatically. Faster responses and less manual effort.
#ems#CAD
April is Emergency Communications Month!
Recognizing the professionals and communications systems that keep our communities connected in crises and ensure first responders get accurate information when every second counts.
https://t.co/OTyu1J9CDL
Our 2026 Spring Newsletter is here— highlighting upcoming and recent events, spotlighting the innovative ways our customers are making a difference, and sharing what’s ahead for appreciation weeks.
Check out the full newsletter to see all the updates: https://t.co/dO3x0An26z
💡 Fact‑Check Friday
❌ MYTH 2: “CAD‑to‑CAD is only for big metro agencies.”
✅ REALITY: Rural and mid‑size PSAPs often benefit more: smaller staff, longer transports, tighter budgets.
Some of our strongest deployments are in counties under 75k.
#ems#FirstResponse911
Sanford Ambulance is strengthening trauma care with a new whole‑blood transfusion program, allowing paramedics to begin lifesaving treatment on scene. A meaningful step for severe‑bleeding emergencies. Proud to see our customers leading impactful work.
https://t.co/COvOjPFAzT
💡 Fact‑Check Friday: Common Misconceptions About CAD-to-CAD Interoperability
❌ MYTH 1: "We have to use the same CAD vendor as our partners"
✅ REALITY: False. Middleware solutions like #FirstResponse911 translate between ANY CAD systems.
#publicsafety#psap#CAD
We welcome Medshore Ambulance to the FirstResponse911 Incident eXchange. By joining the platform, Medshore expands real-time interoperability with PSAPs and partner agencies, helping improve coordination, reduce delays, and streamline emergency response operations.
#ems#psap