@NewYorker published a feature on DriveSavers this week.
Staff writer Julian Lucas ( @jcljules ) spent time in our Novato lab in January, talking with engineers and leaders across the company and watching the work up close. He even tried his hand at it himself: a hard drive disassembly in the cleanroom, and chip-level microsoldering on an iPhone board in our Flash Physical Department.
We wrote a companion piece on how to keep your devices out of our lab in the first place, with a link to Julian's full article in The New Yorker: https://t.co/AwlclMpDza
#DriveSavers #DataRecovery #WeCanSaveIt
James's iPhone 12 Pro Max fell into a bonfire in Mexico. By the time he noticed and pulled it out, the screen had separated from the body, and the casing had turned black. He burned his fingers on the metal grabbing it from the fire.
He didn't realize his last iCloud backup was 13 months old. Every photo and video from the trip was on that device, as were the files for a business he'd just started.
Find out what it took for DriveSavers to get his data back at the link in the comments.
#WeCanSaveIt #DataRecovery #iPhoneDataRecovery
Threat actors are increasingly compromising snapshot chains and backup repositories before encrypting the primary server. By the time a breach is detected, the path to recovery has already been eliminated.
Click the link in the comments for an article where DriveSavers Data Recoveryโs Head of Cyber Recovery Services, Andy Maus, explores the AI-driven evolution of ransomware in 2026.
His analysis details the strategic targeting of backup infrastructure and hypervisors, explaining why traditional disaster recovery strategies predicated on the availability of backups are becoming obsolete.
#DFIR #Ransomware #DataRecovery
When a drive fails, the safest first step is to stop using it. Running recovery software can further damage or overwrite the data you're trying to save.
That's one of four data recovery myths in the clip. Which have you run into?
#DataRecovery#WeCanSaveIt
Learn the 5 top things you should document outside of your primary systems in case of a security incident like a ransomware attack: https://t.co/usije05eTu
By the time a ransomware incident hits, the contact list you'd reach for may already be encrypted with the rest of your data.
This checklist covers 5 things to document and store outside your primary systems, giving your team the basics at their fingertips when everything's moving fast.
Read the full article at the link in the comments.
#Ransomware #IncidentResponse #DataSecurity
Read the article in the comments for a walkthrough of the full data recovery process inside the DriveSavers lab, from intake to delivery.
Useful for setting client expectations, explaining an escalation, or if you've ever wondered what happens to a device after you send it in.
#DataRecovery #DataRecoveryLab #WeCanSaveIt
When a ransomware attack occurs, the contacts and recovery documentation a team needs often live in the same systems the threat actor has encrypted. The team ends up reconstructing the list from memory while they should be focused on restoring business operations.
Click the link in the comments for an article covering five items worth documenting now and storing outside your primary systems.
#RansomwareRecovery #IncidentResponse #DriveSavers
A human hair cross section dwarfs a hard drive's read/write head. A dust particle isn't far behind.
Those tolerances are why cleanroom conditions exist for hard drive recovery. Check the comments for an article that covers what an ISO Class 5 cleanroom controls that a clean bench doesn't.
#DataRecovery #HDDdatarecovery #WeCanSaveIt
The New Yorker published a feature on the world of data recovery, written by Julian Lucas, with DriveSavers at the center of it. Julian spent time in our cleanroom and Flash Physical Department in January, watching the work up close.
The piece covers a lot, but the part that matters most to us is that it captures what our engineers and customer care team do every day. The careful, patient work of recovering files that people thought were gone for good.
To everyone at DriveSavers who made the article what it is: thank you.
A broken phone or corrupted drive can mean the loss of work, evidence, art, or the last traces of the dead. But sometimes data-recovery experts can summon lost files from the void. https://t.co/OwAM2KoGLC
@KQEDForum spent an hour this week on what happens when your hard drive dies. Sarah Farrell joined host Alexis Madrigal and @NewYorker staff writer @jcljules, whose recent feature "Resurrection Hardware" sparked the conversation.
Sarah walked through chip-level work on damaged phones and a few Bizarre Diskasters cases, including a smartphone sliced in half on a monorail and another that was baked inside an oven.
Bay Area listeners called in with their own data loss stories. Our former data crisis counselor, Kelly Chessen CCHT, also joined to describe how she helped callers through the grieving process.
Link to the episode in the comments.
#DataRecovery #Compassion #Empathy #WeCanSaveIt
This is Julian Lucas during his January visit, captured during one of the moments described in his The New Yorker article.
One of his stops in our lab was the Flash Physical Department, where data recovery engineers perform chip-level microsoldering on every kind of flash media we recover: smartphones, SSDs, embedded SSDs, USB flash drives, camera cards, and more. Julian sat down at a workstation and tried it himself: heating the solder balls, removing a chip, fitting a replacement. He accidentally fused a few resistors in the process, but the data would have been salvageable.
A solid first attempt at microsoldering.
Link to our companion article in the comments.
#DriveSavers #DataRecovery #WeCanSaveIt