ECCCSAs

The longest running and largest awards programme in the customer contact industry for Europe.

[ECCCSAs @ecccsa_awards]

Tickets are now on sale to attend the exclusive European Contact Centre & Customer Service Awards Evening taking place on Tuesday 22 November 2022 at Evolution, in Central London. Book your tables here: https://t.co/vNoPzl7zGm
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[ECCCSAs @ecccsa_awards]

The Finalists of the 2022 European Contact Centre & Customer Service Awards have been revealed: https://t.co/x2aPAEVspU
Congratulations to all the Finalists, and good luck in the next round.
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[ECCCSAs @ecccsa_awards]

Will you be crowned the Best Customer Service Team at this years ECCCSAs? Nominations are invited to customer service teams that interact with customers via any channel. One week until entries close! Get started on your entry here: https://t.co/ghSWfrQ5Sa
Good Luck!
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[ECCCSAs @ecccsa_awards]

Will your Organisation lift the trophy at this years ECCCSAs for Contact Centre of the Year? Nominations are invited from in-house contact centres with more than 100 frontline employees located in one or multiple sites in Europe. https://t.co/ghSWfs7HgK
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Are you a new Contact Centre, within its first 18 months of operation? Then make a start on your nomination for Best New Contact Centre here: https://t.co/ghSWfs7HgK

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Are you an Award Winning - Best Supporting Team? This could include supporting teams from HR, management information, data and insights, marketing, planning, IT etc. To start your entry and to see all of the category criteria click here: https://t.co/iLyC3eFKxT

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Does your organisation continually strive to be an employer of choice for customer service professionals? Then why not enter at this years ECCCSAs for Great Place to Work [Large and Small]? You can make a start on your nomination here: https://t.co/ghSWfs7HgK

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Does your organisation have contact centres located in two or more different European countries? Then why not enter for Best Pan-European Contact Centre Operation?
Deadline for entries close on the 22 July, get started on your entry here: https://t.co/ghSWfs7HgK

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Could your organisation win Small Contact Centre of the Year? Entries close on the 22 July, you can make a start on your nomination here: https://t.co/31YE3esa97

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[ECCCSAs @ecccsa_awards]

Another NEW category at this years European Contact Centre & Customer Service Awards? Operational Excellence - Best Business Partnership! For full category criteria and to get started on your entry click here: https://t.co/SJqMCAkYCo

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Does your organisation offer a great Employee Experience? Then why not enter for the Most Effective Employee Engagement Approach award?
For full criteria for each category and to start your entry you can click here: https://t.co/tYyUeDqZmv
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A NEW category for this year is - Most Effective Strategic Transformation Programme. Has your organisation in the past year embarked on a strategic transformation of your customer contact operation? To start your entry click here: https://t.co/5p7cEfE8S6

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Does your organisation provide customer contact operations services in two or more languages? Then why not enter for Best Multilingual Customer Service?
You can start your entry here: https://t.co/eNYIyLP91n deadline for entries is the 22 July!
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Does your organisation have the Best Cross-Functional Collaboration? The deadline for entries of the 22 July is fast approaching, don't leave it too late, you can start your entry here: https://t.co/ghSWfrQ5Sa
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Does your organisation have an award winning approach to Diversity & Inclusion? To make a start on your entry and for all category information visit here: https://t.co/UAF6svFkYn

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Another NEW Category for this year is Operational Excellence - Most Effective Improvement Initiative for category details and to start your entry click here: https://t.co/MSxpJTqzlr

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Does your organisation deliver a structured learning and development initiative? Then why not enter the Employee Experience - Most Effective Learning & Development Initiative category? To enter visit here: https://t.co/pvIgqbDrSq

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[ECCCSAs @ecccsa_awards]

NEW category Customer Experience - Best Use of Data will recognise organisations that have used data to drive improvements to a customer contact operation or wider business. To start your entry click here: https://t.co/OA3kTjkSOe

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Does you organisation have the Best Flexible Working Approach?
You can start your entry here: https://t.co/Ue0WjZYSww don't forget the Early Bird discount ends this Friday 10 June!

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[ECCCSAs @ecccsa_awards]

Have you thought about entering in the Customer Experience - Best Innovation in Customer Service Category?

For information on all of the categories and to start your entry click here: https://t.co/tjmMOqIsvU