EatNow is the easiest way to order delivery & takeaway food online. Get your favourite eats from local restaurants now! Got issues? Call us 1300 718 924
It's official! We’re rolling up EatNow into the @Menulog brand, to focus on creating an even better online ordering and delivery experience for you. Menulog has thousands more restaurants to choose from. Find out more on Menulog: https://t.co/Crih6SKv9l
@cburnett1019 Hi Chris. So sorry to hear this. Please send us a DM with your order number and email address so I am able to take a further look into this for you.
Thanks a lot!
@monsterbitar Hi Jonathan,
Thanks for your suggestion on this, we really appreciate it! I have sent this feedback onto the relevant team to review this further. Thanks for using EatNow!
@niall_bigscreen Hey Niall, thank you for bringing this to our attention! If you'd like you can DM us with your email address and phone number and we can look into this for you :)
@doggie015 Hi there, we're so sorry to hear about this! Can you please DM us with your order number or email address so that we can look into it for you? Thanks :)
@ComradePurrski Thanks for letting us know and we understand that it was annoying. Could you please DM us with your email on your account so we can follow up with you. Also did you receive the email confirmation for the order?
@ComradePurrski Sorry to hear that you didn't get a text confirmation for your order. You receive this when the restaurant accepts the order so it's possible they were delayed in accepting your order. Did you receive the order?
@skwashd We are sorry about that! :( There can be a wide range of issues why an order may be cancelled. If you DM us with the order number and email used to place the order, we'll be happy to look into this for you. Thanks!