@Yotian_Scout@Yotian_Scout, we're sorry to hear that. Unfortunately, our desktop app is no longer supported, so it doesn't receive updates or compatibility fixes. As providers like Microsoft update their authentication protocols, the desktop app can fall behind. Our iOS and Android apps re...
@JohnJohnhpec Hello there – thanks for sharing your review of Edison Mail, we’re happy to hear you’ve enjoyed it! Please drop us a line if you have questions or suggestions in the future: [email protected].🙂
@Skhix4i Hello @Skhix4i – thanks for sharing your review of Edison Mail, we’re happy to hear you’ve enjoyed it! Please drop us a line if you have questions or suggestions in the future: [email protected].🙂
@itzhrs@WoodwindTreble , we’re truly sorry for the ongoing frustration and inconvenience with the Microsoft accounts. Our team has identified the issue in the recent version, and a fix is rolling out in version 1.69.4. Please update the app, then reconnect your account or log out and back in. This s...
@LunaSnowMain Hi there, we’re truly sorry for the ongoing frustration and inconvenience with the Microsoft accounts. Our team has identified the issue in the recent version, and a fix is rolling out in version 1.69.4. Please update the app, then reconnect your account or log out and back in...
@WoodwindTreble@itzhrs Thanks for the update! We understand you were experiencing the same issue earlier and were waiting for a fix. We're glad to hear everything is now working properly after the update. If anything else comes up, feel free to reach out anytime.
@Na3nazimNa Hello there – thanks for sharing your review of Edison Mail, we’re happy to hear you’ve enjoyed it! Please drop us a line if you have questions or suggestions in the future: [email protected].🙂
@Mi88410Mi Hello there – thanks for sharing your review of Edison Mail, we’re happy to hear you’ve enjoyed it! Please drop us a line if you have questions or suggestions in the future: [email protected].🙂
@_delpedro Hello, thank you for your feedback. We’re sorry for the continued Outlook issue—this is a known problem affecting some Microsoft accounts, and our team is actively working on it. Please email us at [email protected] for updates and assistance.
@itzhrs Hi, we understand your frustration. This is a known issue affecting Microsoft accounts and our team is actively working on a fix. For now, the only workaround is to use Outlook webmail while we resolve this. We appreciate your patience.
@sarahdavisagain Hi @sarahdavisagain. At the moment, our team is aware of a known issue affecting some Microsoft accounts in Edison Mail. In some cases, authentication completes successfully, but the account is not fully added to the app. Our team is actively investigating this with priority.
@itzhrs Hi @itzhrs,
Thank you for your message.
From your description, I understand that you are experiencing an issue when trying to add or reconnect your Microsoft account (Outlook, Hotmail, Live, MSN), where the sign-in process completes but the app returns to the account selecti...
@hyibeecassh_OT Hello there – thanks for sharing your review of Edison Mail, we’re happy to hear you’ve enjoyed it! Please drop us a line if you have questions or suggestions in the future: [email protected].🙂
@kayogoro01 Hello there – thanks for sharing your review of Edison Mail, we’re happy to hear you’ve enjoyed it! Please drop us a line if you have questions or suggestions in the future: [email protected].🙂
@m_twot6000 Hello there – thanks for sharing your review of Edison Mail, we’re happy to hear you’ve enjoyed it! Please drop us a line if you have questions or suggestions in the future: [email protected].🙂
@dnzgd Hi , I’m really sorry for the disappointment. I understand this is about Edison Mail no longer being available on desktop. We’ve shifted to a mobile-only focus, and I know that’s frustrating. Your feedback truly matters, and I appreciate you sharing it with us.
@2022S821 Hello , thank you for sharing your kind feedback about the app! We’re glad you’re enjoying the email digest feature. If you have any additional comments or suggestions, we’d love to hear them at [email protected].
@juniorwmg Hi , thanks for your review and for the feedback. We understand the ads can feel intrusive, and we appreciate you sharing your thoughts. Please feel free to email [email protected] with any suggestions—we’re always looking to improve.