⚠️ Due to a change in Twitter’s terms and conditions, and increase in fake accounts targeting customers, customer service will no longer be available on Twitter. Any DMs prior to July 10th will be supported. If you need support, please contact us through: https://t.co/ZiLtrPpiCP
@CanaritaFiufiu@alicialt_lt Hi,
Thank you for sharing your comments with us. Kindly send us your concerns, indicating your booking reference, through the following form so that we can go through them:
eDreams: https://t.co/8uEM1sQCUg
Thank you in advance!
Best regards,
eDreams- App support team
@TRHavayollari@littlecubgrowls@opodo Thank you for contacting eDreams!
Please provide us with your booking reference number, email address, first and surname and your reason for contact so we will able to assist you further.
@ZariziH Good morning!
Thank you for contacting us. I am sorry to hear about your flight. I can imagine how frustrating this must be. If you can send us a private DM with your booking reference number, we will be more than happy to assist you. Have a lovely day.
Darren
@jenniferevab Good afternoon Jen, thank you for getting back to us. We have sent you an email requesting your bank details so we can refund you directly. Please do not respond here with any personal information. I am happy you will shortly receive your refund.
Have a lovely day.
Darren
@AnnaPer11 Good morning Anna, thank you for contacting us.
Please find attached link. I hope you find it useful. If you require any further assistance, please do not hesitate to get back to us.
https://t.co/K9XNWb4Thx
Have a wonderful day.
Darren
⚠️ Be aware that there are fake accounts impersonating eDreams to obtain personal data, through a DM or over the phone. We will never ask you to transfer money to a bank account or ask for card info over the phone. If you need support please reach us at: https://t.co/9aPCuEejxK
@nuccibebo Good morning, thank you for contacting us. I have checked your request and I would like to refer you to the message you were sent on the 28/11/22 regarding your nonrefundable ticket as per T&C
I apologize for any disappointment caused.
Have a nice day.
https://t.co/RSG34tIv6T
@cristina_peliza Good morning Cristina, thank you for getting back to us. If you could please send us your Flight Booking Reference Number, we will be happy to assist you further.
Have a lovely day.
Darren
@bdchangeuwannac Good morning Mimi, thank you for getting back to us.
Can you please send me your email address so I can check your membership profile?
Thank you and have a wonderful day.
Darren
@MartaRuizdelos2 Hola Marta, lamentamos tu situación. Te proponemos que verifiques las condiciones de venta de la compañía que operaba los vuelos para saber si, en este desafortunado caso, la devolución es posible y cuáles son los documentos requeridos. Un saludo, ^AG
@FanySilvaM Hola, puede acceder al centro de ayuda para obtener asistencia en directo. Por favor, use el enlace siguiente: https://t.co/8iAA6XHrQm - Un saludo, ^AG
@LaiaOlivaTubau Hola, ten en cuenta que los gastos de gestión de eDreams no son reembolsables ya que el servicio de mediación de eDreams se considera prestado en su totalidad una vez la compra está confirmada. Dispones de más información en el enlace siguiente: https://t.co/5H0cRAZfjl
@Conchi96960127 Hola, te proponemos que acudas al centro de asistencia para que analicemos tu caso: https://t.co/8iAA6XHrQm - Que tengas un buen día, ^AG