Elavon North America

The connecting force behind smarter payments.
24/7 help: 1-800-725-1243
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[Elavon North America @elavon]

@SoccerWomenPLAY @usbank Hello, thank you for following up on this. I understand that you would like an update regarding this matter. We are happy to review this with you to see how we can help. Please send us a DM with your phone number and we will gladly call. All the best. ^Ray

[Elavon North America @elavon]

@SoccerWomenPLAY Thank you for letting us know you have sent us a direct message. We can confirm we have received your message and will continue to communicate there. Sincerely, ^KT

[Elavon North America @elavon]

Hello, Lisa. We understand that you are frustrated by our service. We never want a customer to feel this way. If this is in regards to a personal experience please feel free to send us a DM with any details about the matter. We would love to learn more and help in any way that we can. All the best, ^Tevin

[Elavon North America @elavon]

Supporting the military and veteran community is important in the workplace, the solutions we offer and how we give back. Learn why Scott Lippert, EVP of Payment Services Operations, was recently honored for leading with these values by @TCBmag.
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[Elavon North America @elavon]

That is a great question, Noé. Thank you for reaching out about this. This appears to be a legitimate email. If you have any questions regarding information that is required of us, please feel free to reach out to our Customer Service Department by dialing 800-725-1243. All the best. ^Ray

[Elavon North America @elavon]

Hello again, Lisa. Thanks again for reaching out about this. We understand the importance of having equipment that is fully functional for your business. We are still happy to review this with you to see how we can help. Please send us a DM with your phone number and we will gladly reach out. All the best. ^Ray

[Elavon North America @elavon]

Thank you for reaching out about this, Lisa. It is concerning to hear that this was your experience. We are happy to review this with you to see how we can help. Please send us a DM with your phone number and any other information that you would like to add, and we will gladly reach out. All the best. ^Ray

[Elavon North America @elavon]

Thank you for reaching out about this, Lisa. We understand the impact that fees can have on an account. Our Customer Service Department would be happy to review this with you to see how we can help. They can be reached by dialing 800-725-1243 and are open 24/7. I hope this gets resolved swiftly. Warm regards. ^Ray

[Elavon North America @elavon]

Hello there, thank you for taking a moment to leave us a comment. We understand you are having a difficult time reaching our account manager. We certainly understand the importance of being able to access your account manager timely and want to ensure you receive the assistance you're needing. We'd be glad to have an ambassador contact you directly and assist with escalating your concerns appropriately. To have an ambassador reach out to you, please send us a direct message with your name, Merchant ID (MID), phone number and time zone. If immediate assistance is needed with your account, please contact our Elavon Merchant Services team at 800-725-1243. Best regards, ^KT

[Elavon North America @elavon]

@lisabozarth79 We understand the stress a situation like this can cause. If you would like to speak with us about your experience in more detail, please feel free to send us a DM with any additional details about your situation as well as your phone number and time zone. All the best,

[Elavon North America @elavon]

Once a shopper wants to make a purchase in your brick-and-mortar store, you need to get them through the checkout process as swiftly as possible. See how digital payments technology will streamline the holiday shopping season for retailers of all sizes.
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[Elavon North America @elavon]

@lisabozarth79 We appreciate your additional response. Payment processing systems are typically mailed within 1-2 business days, unless overnight shipping was paid for during your request for a new machine. We hope this helps. Sincerely, ^KT

[Elavon North America @elavon]

@lisabozarth79 Hi there, thank you for taking a moment to leave us a comment. We understand you are inquiring about turn around time frames. To discuss your inquiry with a specialist, please give our Elavon Customer Service team a call at 800-725-1243. Thank you, ^KT

[Elavon North America @elavon]

@lisabozarth79 Hi Lisa, thanks for reaching out. It sounds like you've had a poor experience, and we want to learn more so we can help. Please send us a DM with your phone number and merchant ID, and an Ambassador is happy to contact you. Kindly, KC

[Elavon North America @elavon]

@nt3259 @usbank Thank you for taking a moment to share your experience with us, Nick, We’re happy to review this with you to see how we can help. Please send us a DM with your phone number and merchant ID, and we will call you directly to assist. We look forward to hearing from you. Kindly, KC

[Elavon North America @elavon]

Good evening, David. We understand that you received a email from us but did not apply for a payment processor. We understand the uncertainty a situation like this can cause. To speak with someone about the issue you can call our Customer Service team anytime at 1 [phone]. You can also send us a DM with any addition information about the situation as well as your phone number and time zone and and an ambassador will reach out to you. Thank you, ^TJ

[Elavon North America @elavon]

Good evening, Lisa. We understand that you are having issues with your payment processing machine and have not gotten the assistance that you've needed. Please feel free to send us a DM with any details about the situation as well as your phone number and time zone. We would love to learn more and help in any way that we can. All the best, ^TJ

[Elavon North America @elavon]

Good afternoon, Lisa. We understand that you are having issues with your payment processing machine and have not gotten the assistance that you've needed. Please feel free to send us a DM with any details about the situation as well as your phone number and time zone. We would love to learn more and help in any way that we can. All the best, ^TJ

[Elavon North America @elavon]

Thank you for taking a moment to share this feedback with us about your attempts to process a payment, Josh. In these circumstances we usually suggest working directly with the merchant to discuss options for processing the payment. If additional assistance is needed with Elavon products or services, please DM us or call 800725.1243 to speak with our support team. Kindly, ^RB

[Elavon North America @elavon]

Hello, Chris thank you for reaching out. We would still like to speak with you to see how we can assist. If you would like to do so, send an email with your phone number and reference number 48274 to [email protected] . An Ambassador will be in touch directly. All the best, ^jb