BJ โ๏ธ
Be calm. Be measured. Be patient.
With complex incidents, rushing to post mortems and uninformed hot takes rarely ages well.
Your favourite project might be on the guillotine next.
donโt chase the satisfaction of saying
โi told you soโ
chase the capability to handle being wrong
and never assume
โit wonโt happen to usโ
resilience begins where certainty ends