@venkragh Good morning, the outage on the 24th was caused by a possum touching the mains and the outage today was due to vegetation hitting the mains. I apologise for the inconvenience. Regards EE Team.
⚠️ Severe weather alert ⚠️
Damaging winds and heavy rain are forecast from Friday afternoon across parts of NSW.
Communities likely to be most impacted include:
#Illawarra#MossVale#Shoalhaven#JervisBay#Picton#Katoomba#Bowenfels#Kandos
Stay safe:
• Secure loose items
• Stay indoors where possible
• Never go near fallen powerlines - assume they’re live
• Stay at least 8m away and call 131 003
Live power outage updates: https://t.co/WEkN8aOFTy
@Ajstewart73 Hi there, thanks for your post would you kindly provide your address so Endeavour Energy can look into your matter personally at your prem and should need be logg a job on your behalf if you are still having issues. Regards EE Team
@PopcornSanity Hello Popcorn Sanity, I apologise for the inconvenience. Can you please provide an address if you are still experiencing a supply issue. Regards EE Team
@bilbafta Hello bilbafta, I apologise for the inconvenience, can you please provide an address so I can check the status of your supply. Regards EE Team
Our crews are working to make the community safe from fallen power lines and broken power poles after wild winds and intense lightning battered Western Sydney this afternoon. 58,000 customers are currently without power with 680 fault sites, on the electricity network.
Check our website for estimates restoration times. We will contact customers with updates vis SMS where we have contact details. https://t.co/hTVQdipeJ7
@AsraGholami Hi @AsraGholami, thank you for sharing your feedback on our customer notifications. We’re always looking for ways to improve and will take your comments on board. I understand outages can be frustrating. For the latest updates, please visit our website: 1/2
@borg_king taking longer than usual to reach every job. This unfortunately means we are unable guarantee power will be restored to your property and you may be without supply overnight. The best way to obtain updates about an outage is by visiting our website at https://t.co/U9QTpnsw6n. 2/3
@shadowhunter62 Hi,If you could please DM us directly and we can investigate into your matter. If your able to provide your address via the DM so we can bring your account up.
@chuksdonaldsya1 without supply overnight. I appreciate how challenging this can be. I encourage you to keep checking the latest advice on our website at https://t.co/U9QTpnsw6n. Regarding compensation, I can offer you a $250 goodwill voucher? Thank you, Emaleigh 3/3
@chuksdonaldsya1 today, crews also need to patrol power lines after they are repaired before they can be safely restored, which means it's taking longer than usual to reach every job. This unfortunately means we are unable guarantee power will be restored to your property and you may be 2/3