Acquiring a new customer can be 5 to 25 times more expensive than retaining an existing one. Here we discuss how you can design, develop and deploy a machine learning model to predict customer churn (PDF, 500kB): https://t.co/YLQnNJ2qYO
“The next big wave of innovation in financial services will be driven by existing firms starting with a blank canvas.”
Valuable insights from The State Of The Financial Services Industry 2019 report by @OliverWyman — https://t.co/WpIwvuhbYZ
“customer success leaders think of selling as advocacy. You advocate for your clients, so everyone wins and make decisions collaboratively that express the best interests of all involved.”
https://t.co/mmOL59C59U