eve sleep

for the sleep you need to rise and shine🌞

[eve sleep @eve_sleep]

Calling all nature lovers! We're thrilled to announce we’ve partnered with Aussie outdoors-y start up @unyokedco, who create incredible ‘off-grid’ cabin experiences in Australia, New Zealand - and now the UK.

[eve sleep @eve_sleep]

@DebraGough @unyokedco Hello,
We are sorry for the inconvenience caused by this. Please DM us with your order details so we can support you further.
Thank you,
Lauryn at Customer Care

[eve sleep @eve_sleep]

Calling all nature lovers! We're thrilled to announce we’ve partnered with Aussie outdoors-y start up @unyokedco, who create incredible ‘off-grid’ cabin experiences in Australia, New Zealand - and now the UK.

[eve sleep @eve_sleep]

@ShaneFi47645669 We dont unfortunatly deal with orders made previous to this date. You would have received an email address. That's the only contact that we have for the previous owners of who you purchased from. I am sorry for the inconveneinces caused, Megan

[eve sleep @eve_sleep]

@AngusF01036934 @primiximus Good morning, Eve Sleep was bought by Bensons for Beds in October 2022 however we do still operation under our own suppliers and policies here at Eve Sleep.

[eve sleep @eve_sleep]

@jmcjoolee We are very sorry to hear that you are not receiving the support needed to change your order. Please DM us with your order details so I can do this for you.
Thank you,
Megan

[eve sleep @eve_sleep]

@obilondo Hello Victor,
I am sorry to read that your mattress has not fully inflated. Please reach out to us so we can get this sorted: Contact Us
Thank you,
Megan

[eve sleep @eve_sleep]

@Kalin_1111_ I am sorry to read that you are experiencing an issue at checkout! Please follow the link: Premium Hybrid Mattress - 28cm Spring & Foam (https://t.co/S7Jswr6FkV)
There should now be a king size option for you to choose from.
Please let me know if this is not the case,
Megan🦥

[eve sleep @eve_sleep]

@gitgop We are sorry to hear this. Please can you reach out to us so we can help further: Contact Us (https://t.co/S7Jswr6FkV)
Thank you,
Megan

[eve sleep @eve_sleep]

@chasheehan Hi Chris, I do appreciate that you are frustrated but unfortunately we cannot access any orders placed prior to the administration which is why we must refer you to Kroll. Again, I am sorry for any inconvenience that this causes you.

[eve sleep @eve_sleep]

@chasheehan Hi there, I am sorry that you are unhappy with the administrators response. Unfortunately as your purchase was made prior to the administration we must advise you to continue your complaint with Kroll directly.

[eve sleep @eve_sleep]

@josh_bilo Our customer support team are ready and waiting to help you with any query or issues you may have. Please reach out by live chat or DM so that we can discuss the best options for you.

Kind regards
Gabby

[eve sleep @eve_sleep]

Hi @chasheehan,

I'm terribly sorry you are not happy with the information we have provide but unfortunately, you must contact the email provided or seek third party advice.

My greatest apologies,

Kera @ EveSleep

[eve sleep @eve_sleep]

@chasheehan
Thanks for sharing your feedback with us. We are sorry to hear that you are not happy with your experience with eve.
Please reach out by live chat or DM so that we can discuss the best options for you.
We look forward to hearing from you!

[eve sleep @eve_sleep]

Hi @Catheri71341352,

Hope you're well,

Please contact us at [email protected] and we will be happy to help :)

Kind Regards,

Kera @ Evesleep

[eve sleep @eve_sleep]

Hi @jaded_old_guy @Mister_Haytch,

Please contact us at [email protected] so we can assist you :)

Kind Regards,

Kera
eveSleep

[eve sleep @eve_sleep]

@Mister_Haytch
Good Afternoon,
Please can I take your order number? So I can chase this up for you.
Can I also take the name on the account and your email address you created the order with for data protection.
Kind regards
Gabby

[eve sleep @eve_sleep]

@shootsfilm

Good Morning :)

Here is the email address to get in contact with us: [email protected]
Also you can in touch with us using our live chat on our website :)
Thankyou.

[eve sleep @eve_sleep]

@jamesinyk Good Morning, I am sorry to hear this. Can I please take your order number?
Please can you confirm a new delivery day and I can get this amended for you.

Kindest regards
Gabby

[eve sleep @eve_sleep]

@piemmepi Unfortunately, as a result of changing some of our systems we’re currently unable to offer an old mattress removal and recycling service. Sorry for any inconveniences.
Have a fab day,
Nathan
eveSleep