In case this website dies *any second now* and you want to keep in touch, you can sign up for my Super Cool Email Club™ here. It'll mostly be photos of Rand cooking, recipes I like, and my thoughts on viral Reddit threads, sent out sporadically:
https://t.co/yKH20spqeh
Sigh.
If you are still following this saga, @americanair is refusing to comply with eu261. They've misquoted the law, outright lied, and are denying her the compensation to which she's entitled. I'm now contacting @EnacGov to try and get them to sort this all out.
For those of you following my saga w/ @AmericanAir, they still refuse to compensate my mother for downgrading her on an international flight (we booked her business to make it more comfortable as she's disabled and was flying back for my uncle's funeral. They put her in economy.)
@AmericanAir How can Customer Relations have final say in whether or not you comply with your obligations under EU Law? Obligations which you are refusing to meet? That is my conundrum. But I don't think that matters to any of you, so I suppose when they reach out, we will just rehash this.
For those of you following my saga w/ @AmericanAir, they still refuse to compensate my mother for downgrading her on an international flight (we booked her business to make it more comfortable as she's disabled and was flying back for my uncle's funeral. They put her in economy.)
@AmericanAir Yes, someone has been consistently in touch and has been completely incorrect (occasionally outright lied to me) about what our legal rights are. And I'm curious as to why you think this time will be different.
@AmericanAir I've replied to numerous emails over the last few months. In all of our exchanges, your team has refused to comply with the law. Please illuminate me as to why this situation will be different?
@AmericanAir I have. They have made it clear that they are not going to comply with the law. They have also outright lied to me about what my mother is legally entitled to. Honestly, what do you think I should do? Continue to work with them, how, exactly?
@Surrepticiously@AmericanAir@MyAirAdvocate Thank you - yeah, it's a shocking waste of their own time at this point.
Me? I have all the time in the world. Ha ha ha ha ha ha
Update on the @AmericanAir saga.
I think they're just openly lying to me about how eu261 works. Can someone else who is better versed in the law confirm? @MyAirAdvocate? (Included my reply, in which I'm 75% of an asshole)
@MyAirAdvocate@AmericanAir I am extremely okay with keeping this out in public. Literally nothing else has worked.
Also, omg, I cannot believe they did that to your wife. I'm so sorry and glad you found recourse.
@MyAirAdvocate@AmericanAir That they did this (and are still doing this) to a solo senior disabled female traveler is bonkers. The business class ticket was a special splurge so she could fly comfortably going to my uncle's funeral.
@MyAirAdvocate@AmericanAir The flight was delayed several hours, AND my mother was downgraded. When she landed, she also missed her connection, and the transportation to the hotel was not ADA friendly, as they claimed (mom has a disability). She was also going home for a funeral, so it was a mess.
@MyAirAdvocate@AmericanAir Thank you so much for this thorough explanation, Nathan. Does this mean that she is owed both the 600 euro payment for the delay AND payment for 75% of her downgraded ticket?
@MyAirAdvocate@schuchert@AmericanAir I'm just so grateful to people who informed me about it. I was so angry by how they treated her and felt there was no recourse until I learned about it.
Hey @AmericanAir, it's been several months since you downgraded my disabled mother on a international flight without her knowledge or consent, as she was flying to a funeral. Per eu261, she is entitled by law to extensive compensation.
Your customer service team has ghosted me.
ICE raid Los Angeles elementary schools to make "welfare check" on 1st graders—principal blocked entry.
Disguised federal agents told school staff they had parent's permission to take kids out of class—that was outright lie.
"They quickly hid their IDs," when asked for details —arrived in unmarked cars & wore casual clothing—leading to confusion about who they actually were.
The Department of Homeland Security confirmed that the agents worked for them—but claimed they were not technically ICE agents.
However, the federal agents said they were at the school to make a "welfare check" on students they claimed were "unaccompanied minors who crossed the border."
The parents and legal guardians "deny any interaction with these entities, and certainly deny providing authorization for these individuals to have any contact with these children at the school."
#DemVoice1 #wtpBLUE #DemsUnited