@ATLUTDFAN1 Sorry about the state of the restrooms! This is definitely not up to the standard we aim for. Can you specify the location and time of visit? That way I can submit a service ticket.
-May
@aduggal576 So sorry to hear about your broken and delayed stroller! Please continue to work with your airline as they are the best resource for resolve luggage issues like this.
-May
@psueppe So sorry about the long wait for a rental car shuttle. Delays can be caused by higher than expected car rental volume, driver shortages, construction, and external traffic. We closely monitor wait times to inform future bus driver schedules, so feedback like this is helpful.
-May
@PatrickGrubbe Thanks for the feedback on screening types available at TSA Checkpoints. TSA determines staffing capacity and operations for TSA PreCheck lanes. We recommend taking this feedback to TSA so they can also see how hours of operation impact their customers.
-May
@MankyBansal Sorry to hear about the parking struggle! While 99% of our system is accurate, that 1% adds up across 1,200 stalls. For the easiest spots, drive toward larger numbers, and higher floors. The parking operations team continues to calibrate the system for greater accuracy.
-May
@TheSilentSentry So sorry about the long wait for a rental car shuttle. Delays can be caused by higher than expected car rental volume, driver shortages, construction, and external traffic. We closely monitor wait times to inform future bus driver schedules, so feedback like this is helpful.
-May
Whether you're looking for a quieter space, communication support, accessible wayfinding, or extra assistance along the way, you'll find resources throughout SEA designed to help make your travel experience easier.
Accessibility services: https://t.co/mB0MkGW5Ze
@snowydahlin We understand your frustration and are sorry to hear about your experience with the airline. We would recommend that you share your feedback directly with them, so they can work to improve and see the impact on a corporate level (https://t.co/gvmVGsJTvK). We hope this helps. - An
@EvieB13S21 We are sorry to hear about your experience, and we are recording your feedback. The C Concourse Expansion project recently provided more space, seats, and amenities for customers (https://t.co/IY5m3BQF2T), however, we hope you continue to see improvements in the near future. - An
@SuperKitty1969 We would recommend you call 911 or get in contact with our non-emergency number (206) 910-4859 for the Port of Seattle Police and let them know of this so they can be aware and investigate. - An
@Bozzles28 We are sorry to hear about your experience. SEA Airport has a small footprint, but we are working to improve the terminal (https://t.co/4LAkPOjTxf). We appreciate your patience and feedback so we can work to make the experience as comfortable and efficient as possible. - An
@slurpeeee9 I'm really sorry to hear about your wait for the Rental Car Shuttle. Right now, all our shuttles are in service and our current drivers are working around the clock to get travelers to their destinations safely. We are recording your feedback and appreciate your patience. - An
@alnosh We are so sorry about the congestion. We are working with police officers, customer service staff, and construction teams to help with traffic movement. Additionally, you can call the POSPD's non-emergency line at (206) 910-4859 to make a report the next time this happens. - An
@xensemuch We apologize for the congestion and inconvenience you experienced recently. We are working with police officers, customer service staff, and construction teams to help with traffic movement, so we appreciate your feedback as we work to improve. - An
@UgoEnyioha We are deeply sorry to see what happened! Unfortunately, the SEA Customer Care team itself doesn't have information on this, and we recommend getting in touch with our Port of Seattle Police Department's non-emergency number at (206) 910-4859 to make a report. - An