FlyScoot

A great trip starts with a great flight.

[FlyScoot @flyscoot]

@Sindhu311 Hi there, thank you for your interest in flying with Scoot! We’re continuously reviewing our routes, so please stay tuned for any future updates on new destinations and services ✈️

[FlyScoot @flyscoot]

Hi there, thanks for reaching out! You may bring a foldable tripod onboard as part of your cabin baggage allowance, provided it fits within the cabin baggage dimensions of 54cm x 38cm x 23cm and can be stowed in the overhead compartment.

Please note that final approval is subject to the airport security authorities during screening.

[FlyScoot @flyscoot]

@Blue_NoseKRO Hi there, we are sorry to hear about your situation. Your feedback has been forwarded to the relevant department for their review and necessary action. The team will provide you with an update via email as soon as they have an update. Thank you.

[FlyScoot @flyscoot]

Hi there, we believe in giving you the liberty to create your own travel experience! By allowing you to purchase add-on items, we can keep our flight prices competitive and affordable. Hence, beverages aren’t included in the base ticket fares.

But don’t worry! You can easily purchase drinks onboard, or you can enjoy them as part of our FLYBAGEAT fare bundle for added convenience. Alternatively, you may purchase food and drinks onboard using cash, Visa, and Mastercard.

Thank you for choosing Scoot, and we can’t wait to see you on your next adventure. ✈️😊

[FlyScoot @flyscoot]

@aaauuu991 Hi there, thank you for reaching out to us. Kindly DM us the booking reference number for us to assist you further. For immediate assistance, please reach out to our live chat or call center agents here: https://t.co/DSBk95zxuh

[FlyScoot @flyscoot]

@SupreetKini Hi Supreet, we are sorry to hear about that. If you need immediate assistance, feel free to reach out to our friendly live chat or call center agents here: https://t.co/DSBk95zxuh

[FlyScoot @flyscoot]

@VarunAiyar Hi Varun, we're sorry to hear about that. Could you please send us a private message with your 6-digit booking reference number and your query? This will help us assist you more effectively. We look forward to hearing from you soon!

[FlyScoot @flyscoot]

@Shamank9 Hi Shamank, we’d love to help you out. Could you please send us a private message with your 6-digit booking reference number and your query? This will help us assist you more effectively. We look forward to hearing from you soon!

[FlyScoot @flyscoot]

Hi, thank you for the booking reference number. If you book two independent flights for a single journey in separate tickets, please note that you are required to clear Customs and Immigration, collect your checked baggage (if any), then proceed to the relevant departure hall check-in counter to check in for your onward flight. Scoot will not be responsible for any costs or expenses you incur as a result of a missed connection. We strongly recommend that you carry comprehensive travel insurance throughout your travels. Hope this clarifies. Thank you.

[FlyScoot @flyscoot]

@juangchye Hi there, thank you for reaching out to us. We have sent you a DM, kindly check it out.

[FlyScoot @flyscoot]

@devylliem Hi Devy, we are sorry to hear about the less-than-pleasant experience. Could you kindly send us a private message with your 6-digit booking reference number? This will help us assist you more effectively. Thank you.

[FlyScoot @flyscoot]

We just arrived in Belitung, where you can get up close to crystal-clear waters, iconic granite rock formations. Ready to explore? ✈️

#FlyScoot #NewDestination #InauguralFlight #Belitung

[FlyScoot @flyscoot]

Hi Devy, we’re sorry to hear about the inconvenience you’ve experienced.

Please proceed to make a report at the Lost and Found Office at the arrival airport. You will need to complete a Property Irregularity Report (PIR) Form. For delayed baggage, the arriving station will contact you once the baggage is found. If we are unable to locate the bag within 14 days of arrival, it will be deemed as lost and you may proceed to submit a lost baggage claim through the Baggage Claims Portal (https://t.co/nduqJLMnW9).

For more information on baggage claim procedures, you may also refer to our Scoot website (https://t.co/HSwwBpQAP6). Please note that you may change your preferred language via the website.

We hope this helps, thank you.

[FlyScoot @flyscoot]

Hi, we’re sorry to hear about the inconvenience you’ve experienced.

May we check if you have make a report at the Lost and Found Office at the arrival airport? If yes, you should have a complete a Property Irregularity Report (PIR) Form. For delayed baggage, the arriving station will contact you once the baggage is found. If we are unable to locate the bag within 14 days of arrival, it will be deemed as lost and you may proceed to submit a lost baggage claim through the Baggage Claims Portal (https://t.co/nduqJLMnW9).

For more information on baggage claim procedures, you may also refer to our Scoot website (https://t.co/HSwwBpQAP6). Please note that you may change your preferred language via the website.

We hope this helps, thank you.

[FlyScoot @flyscoot]

@silamboli1 Hi there, we are sorry to hear about this. If you require further assistance, please PM us your 6-digit booking reference number so that we may look into it. Thank you.

[FlyScoot @flyscoot]

@geekapoy Hi, thank you for reaching out to us. Kindly DM us your 6-digit booking reference number, together with your query so that we may assist you better. Thank you.

[FlyScoot @flyscoot]

@Onestop_AI Hi, thank you for reaching out to us. We are unable to locate the booking reference number provided. Please reach out to our Call centre or Live Chat so that they can locate the booking and assist you better. Thank you.

Contact Us - https://t.co/YTejncVjvH

[FlyScoot @flyscoot]

@Ridhimarora1 Hi Ridhima, thank you for reaching out to us. We noted that you booked your flight through a 3rd party agency. Please reach out to them on your refund. Thank you.

[FlyScoot @flyscoot]

@SixQueue Hi 6Q, we are sorry to hear about your experience. Kindly PM us your 6-digit booking reference number, so that we may assist to look into this. Thank you.

[FlyScoot @flyscoot]

@venki_aus Hi Venkatesh, please be assured that we have received your response and the support team is currently reviewing your case. To avoid duplicate responses, they will be providing you the updates via email directly. Thank you.