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[SpiceJet @flyspicejet]

Kindly note that we have processed the full refund from our end towards the travel agency account (ClearTrip Travel Services) dated 06th Jul'26. Unfortunately, we would not be able to disclose the amount since the booking was made under special fare. Please get in touch with the travel agency for your refund claims. The refund will be as per their terms of the contract. Further, we have initiated the refund of INR 99 towards the initial mode of payment (JusPay) dated 09th Jul'26, and the refund shall be credited within 07 working days.

[SpiceJet @flyspicejet]

#WeatherUpdate: Due to bad weather in Gorakhpur (GOP), all departures/arrivals and their consequential flights may be affected. Passengers are requested to keep a check on their flight status via https://t.co/2wynECZugy.

[SpiceJet @flyspicejet]

We sincerely regret any inconvenience caused due to the disruption of our flight, Vaibhav. Please note that flights are rescheduled, canceled, and delayed in the air transport sector due to operational reasons and regulatory directions. They accordingly form a part of its terms of carriage. Your flight was affected due to a operational reasons. We believe in disbursing information and sharing the changes in flight schedules through, SMS/Email’s. A mail and SMS was sent on the registered contact details on (12-07-2026 01:53:28) & (12-07-2026 18:05:50). As per policy, if SpiceJet cancels a flight, prepones the flight schedule by sixty (60) minutes or more, or postpones the flight by one hundred and twenty (120) minutes or more, then against the affected flight passenger may opt for an alternate flight (+- 7 days) subject to availability or a full refund. You may refer to point 3 of Cancellations, Changes and Delay Policies in the provided link for additional details: https://t.co/8plx8xw86o (Domestic). Further, please advise the passenger to connect with the available airport staff for any immediate assistance.

[SpiceJet @flyspicejet]

@Euthimis Hi, we have replied to you via DM.

[SpiceJet @flyspicejet]

@TheNishaYadav This is not good to know, Nisha. Please confirm if this was reported to our staff on arrival. If yes, please share the complaint copy so we may check this. https://t.co/UMdB9m2v7X

[SpiceJet @flyspicejet]

Hi Sagar, we never wish to disrupt our passenger's travel plans. We hope you will understand that many factors are beyond our control that determine our flight schedule. This is certainly not the experience which we want you to have. We deeply regret any inconvenience caused. As checked, the flight is affected due to operational reasons, and the information about the cancellation was sent to the registered contact details via SMS/Email on 05th Jul'26 at 0133 and 1150 hours. Further, please send us a DM so we may assist you with compensation. We regret any inconvenience caused. https://t.co/Ba7cLXPD4d

[SpiceJet @flyspicejet]

Hi Hamid, we never wish to disrupt our passenger's travel plans. We hope you will understand that many factors are beyond our control that determine our flight schedule. This is certainly not the experience which we want you to have. We deeply regret any inconvenience caused. As checked, the flight is affected due to operational reasons, and the information about the cancellation was sent to the registered contact details via SMS/Email on 11th Jul'26 at 2355 hours. Further, against the affected flight, you may opt for an alternate flight (+- 7 days), subject to availability, or a full refund. Please note, the booking is made through the travel agency (AIR IQ) under a group fare. For any assistance related to refunds or booking modifications, please contact the original source of your booking.

[SpiceJet @flyspicejet]

Hi Golu, we never wish to disrupt our passenger's travel plans. We hope you will understand that many factors are beyond our control that determine our flight schedule. As checked, the flight was delayed due to operational reasons. Kindly note that the flight was delayed within 2 hours. Hence, the passenger was not eligible for refreshments. Kindly be informed that in the event that the passenger has checked in on time and the SpiceJet flight is delayed from its original scheduled departure time, SpiceJet shall provide reasonable refreshments to such checked-in passengers. Following are these scenarios:

 In accordance with Para 3.8.1(a) of CAR Section 3, Series M Part IV, passengers are entitled to the following facilities based on the duration of the flight delay:

· Up to 2 hours: Drinking water will be provided.

· Between 2 to 4 hours: Tea, coffee, and light snacks or refreshments will be provided.

· More than 4 hours: Meals will be provided.

 You may visit this link: - https://t.co/8plx8xw86o and refer to (Domestic) point no. 4 under Cancellation, Changes, and Delay Policies for more information. Further, we are concerned to note your feedback regarding staff behavior and shall relay the same to the concerned team for necessary review and action. We sincerely regret any trouble.

[SpiceJet @flyspicejet]

#WeatherUpdate : Due to bad weather in Dharamshala (DHM), all departures/arrivals and their consequential flights might get affected. Passengers are requested to keep a check on their flight status via https://t.co/2wynECZugy.

[SpiceJet @flyspicejet]

Hi Kunal, we regret the inconvenience caused. please be informed that we have initiated the full refund dated 12th Jul'26 and it will be processed within 14 working days towards the same travel agency ID. We would request you to contact your travel agency (CLEARTRIP TRAVEL SERVICES). The refund amount will be as per their terms of contract. Unfortunately, we would not be able to disclose the amount since the booking was made under special fare. Please get in touch with the travel agency for fare related query.

[SpiceJet @flyspicejet]

Hi Shantanu, we regret the inconvenience caused. As checked, the flight was delayed due to operational reasons and departed at 0600 hrs. As per our records, passenger has boarded the flight. As per our terms of carriage, refreshments are served to the passengers when the flight is delayed for more than 2 hours after the passenger has checked in (Last minute delay). Since, the information regarding flight delay intimated to the passenger prior to the check in hence, refreshments were not served at the airport. Please note, we always try our best to maintain departures as per schedule. However, at times, due to unavoidable reasons, we face delays. The information about the delay was sent to the registered contact details via SMS/Email dated 11th Jul'26 at 2344 hrs and 12th Jul'26 at 0112 hrs. As per policy, if SpiceJet cancels a flight, prepones the flight schedule by sixty (60) minutes or more, or postpones the flight by one hundred and twenty (120) minutes or more, then against the affected flight, passengers may opt for an alternate flight (+/- 7 days) subject to availability or a full refund. Passenger must make these changes within 24 hours from departure time of their original flight. Also, you may refer to the Cancellations, Changes, and Delay Policies Point 3 & 4 (Domestic) in the provided link for additional details: https://t.co/8plx8xw86o. Further, we are concerned to note your feedback.

[SpiceJet @flyspicejet]

@The_RahulSingh_ This is not good to know, Rahul. Please confirm if this was reported to our staff on arrival. If yes, please share the complaint copy so we may check this.

[SpiceJet @flyspicejet]

Hi Arvind, we regret the inconvenience caused. As checked, the flight is cancelled due to operational reasons. Please note, we always try our best to maintain departures as per schedule. However, at times, due to unavoidable reasons, we face cancellation. The information about the cancellation was sent to the registered contact details via SMS/Email dated 11th Jul'26 at 2355 hrs. As per policy, if SpiceJet cancels a flight, prepones the flight schedule by sixty (60) minutes or more, or postpones the flight by one hundred and twenty (120) minutes or more, then against the affected flight, passengers may opt for an alternate flight (+/- 7 days) subject to availability or a full refund. Passenger must make these changes within 24 hours from departure time of their original flight. As checked, this is a group booking made through a travel agency (KAFILA TOUR_TRAVELS). We request you to kindly contact the source of the booking or you may also contact our Group Desk team by writing to [email protected] for assistance in this regard. Our team shall assist you. Also, you may refer to the Cancellations, Changes, and Delay Policies Point 3 (Domestic) in the provided link for additional details: https://t.co/8plx8xw86o. Further, we are concerned to note your feedback.

[SpiceJet @flyspicejet]

The roads may slow down. Your travel plans don’t have to. Fly into your favourite monsoon destinations with SpiceJet.

#flyspicejet #spicejet #Monsoon #addspicetoyourtravel

[SpiceJet @flyspicejet]

@shaiksajeed4dk Hi Shaik, our team is working on this and shall get back to you at the earliest. Please allow some time.

[SpiceJet @flyspicejet]

Hi Dilshad, we never wish to disrupt our passenger's travel plans. We hope you will understand that many factors are beyond our control that determine our flight schedule. Please share your PNR via DM so we may check and assist you. We regret any inconvenience caused.

https://t.co/Ba7cLXPD4d

[SpiceJet @flyspicejet]

Hi Shailee, please note that we have processed the full refund from our side to your travel agency (Travel Boutique Online) dated 02nd Jul'26. This further shall be refunded to you as per their terms of contract. You are requested to contact your travel agent for a refund claim. We would not be able to disclose the amount since the booking was made under a special fare. We regret any inconvenience caused.

[SpiceJet @flyspicejet]

Hi Vipin, please note that we have processed the full refund of INR 16750 from our side to your travel agency (Cleartrip Travel Services) dated 11th Jul'26. This further shall be refunded to you as per their terms of contract. You are requested to contact your travel agent for a refund claim.

[SpiceJet @flyspicejet]

Hi Sumati, please note that we have processed the full refund from our side to your travel agency (Cleartrip Travel Services) dated 11th Jul'26. This further shall be refunded to you as per their terms of contract. You are requested to contact your travel agent for a refund claim.We would not be able to disclose the amount since the booking was made under a special fare. We regret any inconvenience caused. Unfortunately, we would not be able to process your request for compensation.