@SpicyNoodles2@shipwreckedcrew@united Ever wonder why 1st class and Polaris business class are always full?
Pass riders. They also get access to the departure lounges with open bars when they score premium seats.
@bavedikian@itsgabe_gabe@BestBuy@FedEx Risk of loss transfers when the purchase occurs and the item leaves BB's possession.
You need to do an insurance claim with FedEx and report it to police.
Legally, this is not BB's problem.
From a customer service perspective, BB should absolutely make it right.