Gap

Forever original. Since 1969.  #howyouweargap

[Gap @Gap]

@melissasprofile Hi Melissa, thanks for those additional details. As previously stated, the $6 return is for US customers only that are non Encore members. While we have pre-paid return labels online, if UPS is printing the label for you they may charge for this. If you have concerns please DM.

[Gap @Gap]

@Dopaminergiica @UPS Hi, We are sorry to hear that your order hasn't arrived yet. Feel free to DM us with your full name, order number and email address associated with the order so we can look further into this shipment for you.
~ Gap Customer Relations

[Gap @Gap]

@jhlintwit Hi, we're sorry to hear this. We'd love to further look into this for you. Please send us a DM with your order number and email address along with the style information. We look forward to your reply!

[Gap @Gap]

@CJTea77 @Google @Adobe @Barbie Hi CJ,
Thank you for reaching out regarding your returned item. We are sorry to hear this issue, but are happy to see what options we have available to resolve it. Please DM us your full name, order number, and email address so we can take a closer look.
~ Gap Customer Relations

[Gap @Gap]

WELCOME TO GAP X BARBIE

We’re transforming our iconic Times Square store into an immersive Gap X Barbie AR experience where you can sneak peek the collab that’s dropping later this month. 

Experience powered by @Google Geospatial Creator in @Adobe Aero. // @Barbie

[Gap @Gap]

@FT21754030 Hi there, thanks for reaching out to share your experience. We would be happy to make sure your feedback is documented and shared. When you have a moment, please DM us with your order number and email address so we can look into this for you.

[Gap @Gap]

@desuele Hello, we are so sorry to hear that you didn't receive your order, though it was scanned as delivered. We understand you want your item, and we will be happy to look into this for you. Please DM us with your order number and email address. We look forward to hearing from you.

[Gap @Gap]

@LilHouseNFairy Hi Jason,
We are sorry to you hear you are having issues DMing us. Please feel free to reach out by chat on the website or by phone at 1-800-GAP-STYLE (1-800-427-7895) so they can guide you with the resolution to this issue. We hope to resolve this soon.
~ Gap Customer Relations

[Gap @Gap]

@75SanFrancisco @Barclays Hi there, we're concerned to hear about the unauthorized charges on your Encore card. While we don't have access to Encore credit card accounts, Barclays can help review and dispute the charges. Please contact them at 1-866-383-5315 for assistance.

[Gap @Gap]

@mrsjessstrong We're glad you spoke up, Jessica, as we're concerned to hear that you did not receive the package. Please DM us with your order number and the email address provided at checkout so that we may research further. We look forward to hearing back from you!

[Gap @Gap]

@SarthakAnand7 Hi, we're concerned to hear this and glad you spoke up! We will share this with our team, for now, we suggest giving us another call at 1-800-GAPSTYLE so we can further look into this for you.

[Gap @Gap]

@4everdanieljay Hi Daniel, we're concerned to hear that your order was canceled, especially when you were looking forward to receiving your items. We'd be happy to take a closer look. When you have a moment, please DM with your order number and the email address associated with the order.

[Gap @Gap]

@Rachellesingl12 Hi Rachelle, we are concerned to hear this and we would like to speak to you personally about your experience. Please DM us with your contact number and the best time(s) to reach you so someone can contact you directly. We look forward to hearing from you.

[Gap @Gap]

@UmmiesPain @Barclays Hi there, we're sorry you're having trouble redeeming your rewards. We'd love to help! Please DM us with the issue you're experiencing and the name, email, and/or phone number associated with your account so we can take a closer look. Thanks!
~Cam, Gap Customer Relations

[Gap @Gap]

@Run_Read_Teach Hi there, thanks for reaching out! Gap Cash redemption runs from 9/16/2026 through 9/21/2026. We are so sorry if there was any confusion about the redemption. If you have any additional questions, please DM us and we will be happy to help! We look forward to shopping with you!

[Gap @Gap]

@Mendenhall67M Hi there,
We recommend deleting your posts with your personal information and reaching out to us privately with a DM with this information please so that we can try to assist further.
~Cam, Gap Customer Relations

[Gap @Gap]

@Mendenhall67M hi, we're sorry to hear this happened and we'd love to share your feedback with our team. Please send us a DM with your email address and order number so we could further look into this.

[Gap @Gap]

@FriedTBagger @OldNavy Hi, we're concerned to hear this. Please send us a DM with your order number and email address. We look forward to your reply!

[Gap @Gap]

@stanleymwc We're sorry to hear that your order was cancelled. We know that's frustrating. We suggest calling 1-800-GAPSTYLE and asking for our Customer Research Department.
Thank you and we look forward to hearing from you.