@Bgorden8 Hi Beth, we want to reassure you that we have implemented many precautionary measures for our imminent and ongoing Uganda tours. Additionally for tours that are further in the future such as yours, we are keeping a close eye on the situation for developments, good and bad.
@NPaterson66969 Toll-free, North America only: 1 888 800 4100
Calls from UK: 0344 272 0000
Calls from Germany: 0800 365 1000
Calls from Australia: 1 300 796 618
Calls from New Zealand: 0800 333 307
Outside North America, Australia, New Zealand, Germany and the UK: +1 416 260 0999
@NPaterson66969 Hi Neil, sorry to hear that you're having a hard time connecting through the email and chat, we can definitely appreciate how that situation would be frustrating. Have you tried giving us a call? Our phone numbers are:
@BarryOKeeffe68 Hi Barry, we recommend calling the emergency phone number for the local office of the destination you are in. This number can be found on your tour voucher, or on our webpage for the specific tour you are on on the Tour Details page
@mj140287@DinersClubEC Hi! We're so sorry to hear that you've been receiving repeated calls from us. The situation you are describing certainly does not sound in line with how we operate and our expectations of our staff. We'd be happy to look into this more, if you wish to send a private message?
@JimmyEHunt Hi! Our Great Adventure Sale that offers up to 25% off a selection of our tours is running from Dec 23 to Feb 2, so you are correct that any pricing you saw two weeks ago is the same as it currently is. π There's only a few more weeks left of the sale though!
@lukefromtonight Hi Luke, I am sorry to hear you have experienced difficulty booking. Please send us a DM with your booking number, and we will call you back urgently to have this resolved.
@Uncaged_Panda_ Hi Amanda, I can see that you have been in contact with our customer solutions team regarding compensation and a resolution, which I believe is now complete, however, if you have any further questions do please reach back out to our customer solutions team via email π
"I was just thinking it this morning while finishing up another incredible G Adventures tour in Madeira as a solo female traveller. So grateful that i can explore the world on my own terms!!"
πΊοΈ Hiking in Madeira - https://t.co/JKpKx9x5pG
πΈ @_thisisnats
@Diana_Dang Thank you for your feedback. We are really sorry for the issues you are experiencing. We are currently in the process of updating our chat system and working on some technical issues. We will be sure to report back to our team regarding your experience. π
@alcczs Hi Amy,
Thank you for reaching out π
Did you receive feedback yet? If not - if you can please share your booking number and we can get an sales agent to look into it for you.
@angela_az Sorry to hear you had some issues getting through to us! Should you ever wish to get in touch with us in future, we have a 24hr phone line, in addition to our live chat and email: https://t.co/sRdyTdbLlL π
@baabaaboobeep Hey there! π - Apologies, we were experiencing some slow loading speeds on our website this morning. The issue has been resolved so the website is running smoothly, you can also reach out to us by phone as well! π
North America: 1 888 800 4100
@Tombledore Sincerest apologies, thank you for bringing this to our attention. It wasn't our intent to send the giveaway to travellers who would not be eligible, we are fixing this right away for future newsletters.
@maisielord16 Hi, thanks for reaching out! This is a great question for our Reservations team, they're the experts on everything tour-related. You can reach them at ‡οΈ
π¬ Contact Us: https://t.co/cMtrgQu9Si
@lipsmacker10987 Hi, sorry that you're having trouble getting in touch with us.
The social media team would be happy to add you to a callback list, please DM us with your name, contact details, and timezone. Thank you!
A dozen travel advisors joined a @gadventures hiking FAM in the Azores last week, exploring SΓ£o Miguel's dramatic north coast. From Ribeira Funda to Maia, they hiked through lush forests, historic tunnels, and saw Lagoa do Fogo. More adventures ahead on Terceira! #gcanfam