@Oladele63018415@NgComCommission@Oladele63018415, Hello @NgComCommission. The customer has been informed that the issue is receiving attention and will be notified once it has been resolved. We sincerely apologise for all the inconvenience caused and appreciate the customer’s patience. **Victoria
Hello @datonyet. We’re very sorry for the inconvenience caused. Please note that several factors may be responsible for the perceived quick depletion; such factors include automatic updates on the device in use, the resolution of the device in use, the size of data being downloaded from the internet, streaming, data sharing via hotspot, video calling apps, YouTube, background application updates, etc. However, I see that you have another number sharing your data, which increases your data usage. To view the number, please dial *321*00#. To remove an unwanted number, please dial *321*02*NUMBER#. Removal will be successful only when you have an active data plan. **Adejoke
@sidoty Hello @sidoty. We sincerely apologize for the inconvenience. Kindly provide your closest landmark and device type via DM so we can assist you further. **Adejoke
Hello @Abdull_hazie. We sincerely apologize for the inconvenience. We understand your frustration, especially after experiencing network challenges for an extended period. Providing the affected number and location helps us identify the specific area and carry out the necessary checks. Kindly share these details via DM so we can assist further. **Adejoke
@PhillipAus43545 Hello, @PhillipAus43545 . Thank you for reaching out to us. This sis not the experience we want you to have. Please share your phone number via DM for further assistance. **Enovwor
@Oladele63018415 Hello Oladele63018415, as requested, we would like to send your data usage details via email. Kindly share your email address via DM to enable us to do so. Thank you. **Victoria
@guywehsabi Hello, @guywehsabi. Thank you for reaching out to us. We are deeply sorry to hear about this experience. This is certainly not the standard of service we strive to provide.Please share your phone number via DM for further assistance. Sincere apologies. **Enovwor
Hello @Harmless_GEO. We sincerely apologize for the inconvenience. We understand how frustrating it can be to have your data expire while you were unable to use it. Kindly send us the affected number via DM, along with your location, so we can check and assist you further. **Adejoke
@Harmless_GEO Hello, @Harmless_GEO . Thank you for reaching out to us. We do not intend to cause any form of disservice. May I know if the situation has improved? **Enovwor
@Oladele63018415 Hello Oladele63018415, as requested, we would like to send your data usage details via email. Kindly share your email address via DM to enable us to do so. Thank you. **Victoria
Hello,@kichinga. Thank you for reaching out to us. Please be informed that the Glo Magic Data Bundles is a data plan where there is a fixed main data allocation along with an extra Magic Bonus, which is automatically assigned by the system immediately after your purchase. **Enovwor
@siddabbakar Hello @siddabbakar, I can assure you that our ultimate goal is to provide the best network service and deliver a consistently positive experience. Can you please tell me more about your network experience via DM? Our team can work to resolve it quickly. Thank you. **Victoria
Hello motiveusg, I am sorry you feel this way about our network. I can assure you that our ultimate goal is to provide the best network service and deliver a consistently positive experience. Can you please tell me more about your network experience via DM? Our team can work to resolve it quickly. Thank you. **Victoria
@Segun17Olasupo Hello, @Segun17Olasupo . Thank you for reaching out. We are sorry to hear this. Please share your phone number via DM for further checks. Sincere apologies. **Enovwor
@BennySmile_alot Hello, @Emmanueljoe75 . Thank you for reaching out to us. This is not the experience we want you to have. Please share screenshot of the transaction details and phone number via DM for further resolution. **Enovwor
@Bashirmakama3 Please share screenshot of the message received via DM regarding the winnings and include your phone number for further checks. **Enovwor