Hi from the Great Northern Social team ๐! Connecting you to London from Cambridge, Peterborough and more; we're here to help 24 hours a day, 7 days a week.
๐ขMost Great Northern services are now running to schedule, and for most parts of your journey you can use your normal route.
โน๏ธ If your journey is impacted, please continue to allow additional time and check before you travel, as it may take longer for you to reach your destination.
๐ขWhat is happening to services ?
- Services running between King's Cross and King's Lynn will continue to run
- Services running between Kings Cross and Cambridge will continue to run
๐However, some delays and alterations are expected until further notice.
๐Please allow up to 60 minutes and check journey planners before you travel.
@Rileyhall220514 Hi there! Apologies for the late response. Weโve been exceptionally busy and have less staff than normal. I've raised this with our fleet defects team to investigate. Thanks for bringing this to our attention ^Shannon
@mariakalyva1 Hi, I'm sorry to hear about your journey. If you contact our customer services team, they'd be able to assist you further. You can reach them here: https://t.co/AG9CqRvBXI.
Thanks ^AK
@patMD1973 Hi Patrick, we're very sorry for the delay in getting back to you and for the cancellation this morning. This was due to a fault on the train. ^Van
โฐDon't forget, if your journey was delayed by 15 minutes or longer, you may be entitled to Delay Repay. For more information and to check your eligibility, visit below ๐
โ ๏ธ Due to a fault with the signalling system between Ely and King's Lynn...
๐ Services running between these stations are expected to be delayed, cancelled, or revised.
โน๏ธ More information to follow...
A reminder that fewer trains are able to run between Ely and Kings Lynn in both directions. Buses continue to run through the night to cover cancelled trains.
Please continue to speak to staff and press station help points for bus information. Your journey between these station will be extended. Please allow an additional 30-45min for your journey.
Whilst we will work hard to get as many trains as possible running, between these stations, you are urged to use the replacement buses.
A reminder that these might not be advertised, so please check with station staff, or press the green emergency button on the station help point to speak to staff.
โ Disruption caused by this incident has now ended. No further trains will be affected following this incident.
โฐ Don't forget, if your journey was delayed by 15 minutes or longer, you may be entitled to Delay Repay. For more information and to check your eligibility, visit below ๐
https://t.co/YzgY80sOj6
โ ๏ธ A safety inspection of the track is taking place between Stevenage and Hertford North.
โ At this time, the southbound line towards London blocked and no trains can run in this area until it has been determined safe to do so.
โน๏ธ More information to follow...
๐ If you are travelling TO Watton-at-Stone, please instead travel to Stevenage or Hertford North and speak to station staff. An alternative route will help you make your journey.
๐ If you are travelling FROM Watton-at-Stone, please press the EMERGENCY button on the station help point to speak to a member of staff. Alternative routes will be provided for you.