Greater Western Water

We exist to provide Melbourne's west with one of life’s most vital elements: water. We're here Mon-Fri 8.30am-5pm. For 24/7 faults help call 13 44 99.

[Greater Western Water @GwwVic]

🎨 Congratulations to this year's #NationalWaterWeek poster comp winners and everyone who took part!

Students across our region showed what it means to be a Water Hero.

🔗 See all the winners: https://t.co/T02SZjPM0L
🎥 Watch the state winning entries

[Greater Western Water @GwwVic]

@Puhie21 Hi Steven, I can see you've also sent us a direct message on Facebook and our team has replied with some more information. Please check your Facebook messages and we'll continue the conversation there with you.

[Greater Western Water @GwwVic]

How do you plan for a future that's full of unknowns?

As Manager of Water Planning, Rachel uses science, data and digital modelling to help make sure we can meet future water needs – no matter what the future holds.

More 👉 https://t.co/tYm6OOZXlq

[Greater Western Water @GwwVic]

Water main repairs on Hoddle St, Collingwood are now complete, with all remaining works expected to wrap up by 3.30pm today.

All traffic lanes will reopen, with only minor impacts to pedestrian access while the site is cleared.

Thank you for your patience.

[Greater Western Water @GwwVic]

🛠️ Update: Repairs will continue into Wednesday afternoon. For the safety of our crews, traffic management will remain in place overnight and tomorrow. If you're travelling through the area, please allow extra travel time. Thanks for your patience.

[Greater Western Water @GwwVic]

🚧 Water main repairs continue on Hoddle St, Collingwood tonight.

Northbound lane closures at Gipps St (two left lanes). Please allow extra travel time. Traffic management and pedestrian detours are in place. Water supply remains on.

[Greater Western Water @GwwVic]

🚧 Water main repairs continue on Hoddle St, Collingwood tonight.

Northbound lane closures at Gipps St (two left lanes). Please allow extra travel time. Traffic management and pedestrian detours are in place. Water supply remains on.

[Greater Western Water @GwwVic]

Our crews are on site repairing a damaged water main at the intersection of Gipps St and Hoddle St Collingwood following third-party works in the area. This is a complex repair due to the depth of the water main, and crews are expected to remain on site throughout the day.

[Greater Western Water @GwwVic]

@NormanHermant @metrotrains Hi Norman. We do not have assets around that area. We recommend lodging a Snap, Send, Solve with Maribyrnong City Council to have stormwater drains checked.

[Greater Western Water @GwwVic]

@Hendo73 Hi @Hendo73, if you have any questions about the works on Siddeley St, please email us at [email protected] and we'll be happy to provide more information about the project.

[Greater Western Water @GwwVic]

@AllanMCI47 Hi Allan, please send us a DM or give us call in 13 44 99 if you have questions about your bill or account. We're here to help.

[Greater Western Water @GwwVic]

@MohammadFa33075 Good morning, Mohammad. It took a little longer than expected, with water restored at 12:30am. We really appreciate your patience. Our faults team is available 24/7 on 13 44 99 if you ever need an update.

[Greater Western Water @GwwVic]

Tiny algae. Big water challenge.

For National Science Week, we’re sharing how GWW, Victoria University and PhD student Laryssa are working together to better understand blue-green algae blooms.

🔗 Full story: https://t.co/AYBOlSI8Ew
#NationalScienceWeek

[Greater Western Water @GwwVic]

Growing up at a recycled water plant may sound unusual, but for sisters Janine and Gail it was home.

Last month they returned to Altona Recycled Water Plant for the first time in decades, bringing family slides that offered a glimpse of its early years 👉 https://t.co/3kG2FlCzgM

[Inside Water Magazine @InsideWaterMag]

Rehabilitation should do more than cover disturbed ground. Victorian water projects are using local species to rebuild habitat and protect waterways.
@MelbourneWater @GwwVic @gippswater @westgippscma
#BetterRevegetation #WaterProjects

https://t.co/nLiqDTgBib

[Greater Western Water @GwwVic]

With around 34 million native grass seeds planted, the Balliang East revegetation project is helping restore one of Victoria's most threatened native grassland ecosystems. #WorldConservationDay

More 👉 https://t.co/uV1LQvsYHI

[Greater Western Water @GwwVic]

@JoeSchm32775104 Mystery solved: it’s a thumb 👍

[Greater Western Water @GwwVic]

@indazone23 Hi @indazone23, as we send out delayed bills, the amount on your bills may be higher than usual, but you can pay a smaller amount, any time, without a formal payment plan. Please let us know if you need to discuss your account so we can help.

[Greater Western Water @GwwVic]

Update 5pm: ✅ All systems are back to normal following today’s Telstra outage.
We’re continuing to monitor and respond to any network bursts or faults as part of our usual processes. Need to reach us? All contact channels are up and running 👍

[Greater Western Water @GwwVic]

Telstra network outage affecting some GWW services.

If you can't get through by phone, use web chat, our online form or Snap Send Solve.

Fault response times may be delayed today. Thanks for your patience.

[Greater Western Water @GwwVic]

Meet this year’s Thriving Communities grant recipients backing local projects that bring people together and support our environment.

See who’s making a difference 👉 https://t.co/prRf9AYnO8