@MWahgwaan Thanks for reaching out. In order to get you the best assistance with these questions, please contact our marine support specialists Monday through Friday 7a-7p CST at 800-800-1020, option 2. They will be able to answer any questions you have.
*SP
@DanMitchellUS That's great to hear! We'd love to pass along this positive feedback to the team member who helped you. If you would like to do so please send us a DM with the email address associated with your Garmin account and date of the interaction! :)
*SP https://t.co/hbOnPkMBBf
@wendywallingfl I'm not aware of long hold times when calling Garmin US Support, but I'm very sorry for the delay! You're welcome to request that we call you back by entering your phone number under the "Call" tab here: https://t.co/KY6EzyocAt (KS)
@BoreGuru Thank you for reaching out and I am sorry to see that is happening. For the best assistance regarding this, please contact our marine support team via phone at 800-800-1020, option 5. They are available Monday through Friday 7a-7p CST.
*SP
@TheOtgixxer I would recommend contacting our Fusion support team directly at the following link: https://t.co/xMS5mLfvTV
They'll be able to verify that the software is updated and take a closer look into your situation.
-MR
@MGDBeer101 Thanks so much for your interest in some decals. We do not have any promotional items to send out from our social media team. Sorry about that! (KS)
@dwfletch1 I'd like to get the ticket updated with your information and have the team continue to investigate your situation. Could you please send us a DM with your email address?
-MR https://t.co/hbOnPkMBBf
@dwfletch1 The ticket I see is closed. I'd recommend continuing to work with the support team as they will have the most current information. They are our experts! -MR
@dwfletch1 The most resent update also had an update to the vesper portion as well. The ticket has been closed and the update should get everything operating properly again.
-MR
@dwfletch1 Thank you for providing this information. We do have a team working on that support ticket. You have already been added and you will be notified once a resolution is found. I can't say for certain when that will be.
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@Sunshine_840 Thank you. The largest capacity SD card many of our chartplotters are capable of functioning with is a 32 GB card. I apologize for the inconvenience. -MR
@KJ4TDM93 The Homeport program has been discontinued and is no longer available. Unfortunately, the only way to see the sonar recordings is on the device itself. I apologize for the inconvenience. -MR
@mlanger I think to best help resolve this issue, calling our Marine Support team will be most beneficial. Please call them at 800-800-1020. You will select Option 5, then option 7 to reach the correct team.
*SP
@mlanger Could you please let us know what your boat profile is set to? I'd like to know the height and width of the boat as it may be the highest point of the bridge in the deepest part of the channel. Are you also able to send us the coordinates? Please DM us. -MR https://t.co/hbOnPkMBBf