Glasses Direct

❤Trusted by over 2 million customers!👓 More than 1,000 frames.📦 Free 120-day returns. 📞 📧 We are available at [email protected] and [phone].

[Glasses Direct @glasses_direct]

@Chopa734 Hi. Our standard replenishment time is around 2–8 weeks. Once received, they will be available to order via the website. In the meantime, to keep an eye on this frame, you may click “Add to favourites”.

[Glasses Direct @glasses_direct]

@fgskiera Hi, we have already responded to your DM.

[Glasses Direct @glasses_direct]

@oliviahayward11 Hi Liv! Thanks for reaching out. We're so sorry to hear about this. We've DM-ed you to ask for more information so we can advise further, please kindly check your inbox. Thank you and apologies for the inconveniences.

[Glasses Direct @glasses_direct]

@TraacyJohnson @mrs__flo Awww thanks so much for sharing your experience, Tracy! We're glad you're happy with the service and the glasses you've received. We hope to be of service again in the future!

[Glasses Direct @glasses_direct]

@Emmmmama54 Hi Emma! We're so sorry to hear about this. Unfortunately, we're unable to DM you, but we've now followed your account, so you can hopefully DM us to provide more details about the faulty glasses. Thank you and apologies for the inconvenience.

[Glasses Direct @glasses_direct]

@Mikey_Houghton1 Hi Mikey! Thanks for reaching out. We're sorry to hear about what happened. So that we can look into this for you, please kindly DM us the email address and billing postcode of the account on the order. Thank you, and we'll be looking out for your DM!

[Glasses Direct @glasses_direct]

@DJBrabrook We appreciate the feedback, Derek! If there's anything else we can help with, feel free to let us know. 😸

[Glasses Direct @glasses_direct]

@Kirstiee_Xox Hi there! We're sorry to hear about this. So that we can have this noted on your account, please kindly DM us the email address and billing postcode on the order and account. Thank you and we'll look out for your DM!

[Glasses Direct @glasses_direct]

@carysxmarie Hi there! We're sorry to hear about what happened. So that we can better advise you on this, please DM us your email address and billing postcode. We'll be looking out for your DM!

[Glasses Direct @glasses_direct]

@claredurban Hi Clare! We're sorry to hear about what happened. Unfortunately, our stock levels are always fluctuating, and some frames may become out of stock even after purchase. We'll be sure to pass this on to all relevant departments to avoid the same instance from happening again.

[Glasses Direct @glasses_direct]

@haylesinnvrlnd Hi Hayley! Thanks for reaching out. We have sent you a DM regarding this. Please kindly check your DMs. Thank you!

[Glasses Direct @glasses_direct]

@tate_craig Hi there! We're sorry about that. Let's sort this out for you. Can you please DM us with the email address and billing postcode on the account? Thank you.

[Glasses Direct @glasses_direct]

@AFCJdfutbol Hi! Regrettably, we can't use out of date prescriptions to make glasses. It is the date and recall of the prescription that keeps the values valid, therefore you must obtain a new copy of the prescription each time you have your eyes tested, even if the values do not change.

[Glasses Direct @glasses_direct]

@haylesinnvrlnd Hi Hayley! We're sorry to hear about this. Let's sort this out for you, can you please DM us your email address and billing postcode? Thank you.

[Glasses Direct @glasses_direct]

@JustKaalin Lovely! Thanks for sharing your experience with us! All feedback from our valued customers is really appreciated. We look forward to being of service again in the future, and don't forget to recommend us to your friends and family!

[Glasses Direct @glasses_direct]

@johntsmithlife Hi there! Thanks for sharing! All feedback from our valued customers is really appreciated. We look forward to being of service again in the future, and don't forget to recommend us to your friends and family!

[Glasses Direct @glasses_direct]

@Lykova No worries. Let us know if anything else.

[Glasses Direct @glasses_direct]

@EchoLimas No worries. Let us know if anything else.