Globe Help

Customer support for The Globe and Mail. Reach us directly at 1-800-387-5400 or [email protected]

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@WSIB_Paralegal @globeandmail Please accept our apologies for the delayed reply. For all print related inquiries, we recommend emailing [email protected] or calling our Customer Care line at 1-800-387-5400 for an immediate response.

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@MacewenRick At this time, all cancellation requests must be done over the phone. We only provide cancellation requests for international subscribers via email. If you are in Canada, please call our Customer Care line at 1-800-387-5400.

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@russkuyk Please accept our apologies. If you still have not received a reply, we recommend calling our Customer Care line at 1-800-387-5400 for an immediate response.

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@kenstern Please accept our apologies for the delayed reply.

For any delivery issues, we recommend contacting our Customer Care line at 1-800-387-5400 for immediate assistance.

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@JuSt_JEnN_here We are sorry to hear about your recent experience with our Customer Care team. Please email us at [email protected] so we can further investigate this issue.

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@ChrisDca Thank you for contacting The Globe and Mail. We appreciate your feedback and have forwarded it to the correct department for review.

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@grizlylancer We are sorry to hear you have been unable to start a home delivery subscription. Please email us your delivery address at [email protected] and we will investigate if delivery is possible for your home address.

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@ClaudeRioux @globeandmail We believe this issue is now resolved. If this issue continues to persist, please contact our Customer Care line at 1-800-387-5400.

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Questions? We're online Monday to Friday 9am - 5pm ET to help resolve issues related to the @globeandmail's print and digital products.

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@rontite Recently, you advised us that your paper arrived incomplete.

We ask you to please email us at [email protected] with your Account# so this issue can be investigated.

Thank you.

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@vanilla_black88 @dwjforgeron @globeandmail Please accept our apologies for the delayed reply. On October 26, we experienced an outage in the morning. It was resolved shortly after.

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@darcyjayjones Please accept our apologies for the delayed reply. We ask you to DM us your account number so this can be investigated.

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@___Danno Please accept our apologies for the delayed reply.

We encourage our subscribers to call our Customer Care line at 1-800-387-5400 so we can review what subscription offers are available!

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@___Danno Please accept our apologies for the delayed reply. If you have emailed our Customer Care team, we will respond to your inquiry as soon as possible. Alternatively, please DM us your Account# and we will investigate further.

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@StreamerDarkly @globeandmail Please accept our apologies for the delayed reply. To update your Display Name, this section needs to be unlocked.

In regards to the information we collect, our Privacy Policy is available online: https://t.co/b7WrLDjAQT.

Please contact us at [email protected]

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@jchliboyko Hello. We apologize for the inconvenience. Please contact us at 1-800-387-5400 so that we can check your account and help resolve your delivery issues. Thank you.

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@MichaelIreton Please accept our apologies for the delayed reply. Yes, The Globe and Mail has decided to drop this comic.

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@tykurzy Hello. If you are unable to call us, please email us at [email protected] with your account details.
Thank you.

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@cfurgala We are sorry to hear your NYT paper has been missed. Please contact us at [email protected] with your Account # so we can investigate this issue.

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@Suzwc @globeandmail Thank you for your feedback. We have forwarded it to the correct department for review.

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@SooM70255705 Hello. We apologize for the inconvenience. Please contact us at 1-800-387-5400 and we will be glad to help you with any access issues.