@mst_rajatmishra Hi Sir, we are extremely sorry to hear about your experience. This matter has been highlighted internally on priority. Kindly connect with us via DM and share your details so our senior team can assist further.
@VinmeshKdm Thanks for bringing this to our attention. We are escalating this to our core team for immediate review, and we will update you with a resolution soon.
@whats_in_a_pic Hey, this permission is only used so you can directly call or share updates with your Service Buddy through the app interface. We do not use or store your contacts for any other purpose!
@prashantgarg346 Hi Sir, we sincerely apologize for the inconvenience caused to you. This is certainly not the experience we aim to provide to our customers. Kindly DM us your Order ID or registered contact number so we can look into this on priority.
https://t.co/XlpNdtMUCh
@HAREEHHARR Thanks for bringing this to our attention. We are escalating this to our core team for immediate review, and we will update you with a resolution soon.
@manu_ratan Thank you for reaching out. Since your current concern is related to your previous issue, we have reopened your original ticket as requested. Your previous Escalation Manager has been tagged and will contact you shortly to assist you further.
@AnuSri425362 Hi Sir, we sincerely apologize for the inconvenience caused to you. This is certainly not the experience we aim to provide to our customers. Kindly DM us your Order ID or registered contact number so we can look into this on priority.
https://t.co/XlpNdtMUCh
@sanjoygoswami Hi Sanjoy, we've seen this and we're genuinely sorry. This has been flagged to team right now. we'll make sure our team connects with you directly soon.
@ajayrobin We are truly sorry for this experience. This is not the standard we maintain. We have escalated this to our team, and someone will contact you shortly to discuss and resolve this.
@pundir32 Hi Sir, we sincerely apologize for the inconvenience caused to you. This is certainly not the experience we aim to provide to our customers. Kindly DM us your Order ID or registered contact number so we can look into this on priority.
@Rungta2Shivam We have taken your feedback very seriously and are taking strict action against the workshop involved to ensure this does not happen again. We value your trust and never want our customers to have such an experience.
@Rungta2Shivam@GoMechanicCares Hi @Rungta2Shivam, as promised, our team connected with you, and I have been personally briefed on your case. We are extremely sorry for everything you went through.
@goel1986goel Hi Manish, we sincerely apologize for the inconvenience caused to you. This is certainly not the experience we aim to provide to our customers. Kindly DM us your Order ID or registered contact number so we can look into this on priority.
@Sidbharat30 Hi Sir, we sincerely apologize for the inconvenience caused to you. This is certainly not the experience we aim to provide to our customers. We have highlighted your concern to the concerned team and our executive will connect with you shortly.
@16srivastava Hi Sir, we sincerely apologize for the inconvenience caused to you. This is certainly not the experience we aim to provide to our customers. Kindly DM us your Order ID or registered contact number so we can look into this on priority.
@AshishKukreja09 Hi Ashish, we regret the delay in resolution and understand your concern. This matter has been highlighted again internally for priority handling. Our team will be connecting with you shortly. We appreciate your patience.
@Pawanku94120655 Hi Sir! The Customer Delight Team is currently working on the issue as raised by you.
We assure you that it will be resolved on a priority basis. Thank you for your patience.
@Dataoxfo We apologize for the inconvenience caused to you. We do not aim to provide such an experience to our customers. Can you please share your contact number or order ID via DM so that our team can get in touch with you?