@Hairy_Godfather Hey! This doesn't sound good. Please DM or reach out to [email protected] and ask for Sophie - I'll be happy to make this right ~ Sophie
@Jadevletta Morning Jade! So sorry about that experience. Can you DM us your order number, or reach out to us by email at [email protected] and ask for Sophie ~ I'll be happy to help!
@Freey0urS3lf Hey! So sorry about that experience. Can you DM us your order number, or reach out to us by email at [email protected] and ask for Sophie ~ I'll be happy to help!
@iTom1336 Hey! So sorry about that mess, that's definitely not okay.
Iโve just sorted this out for you and dropped a full update over to your email ~ Sophie
@JustAnEejit Hey! We're disappointed to hear this - not the Gopuff experience you deserve. I'm with the Customer Service Management Team and have emailed you directly ~ Sophie
@sophiesuga87 Hey! We are incredibly sorry to see this. This is absolutely not the standard we hold ourselves to, and we want to get to the bottom of what happened right away. Please send us a DM with your order details or reach out to us over on Live Chat (Account > Help). Team Gopuff
@MoyeteMan Ah, gutted to read this โ not the Gopuff we want you getting! I'm on the UK team and we'd genuinely love your take on how we improve, the cold range especially. Mind if we drop you an email? Or DM me here. ๐