GovCIO Media & Research

Where the government's tech-minded executives come to learn.

[GovCIO Media & Research @GovCIOMedia]

At CBP, technology has to work around the clock, every day of the year, for a national security mission that never pauses. 

On November 6, CBP Chief Strategy and Innovation Officer for Infrastructure and Support Services Michelle Kerchner* will join VBA's Derek Herbert, Marine Corps' Maj. Christopher Clark* and HP's Leif Olson at the AI Summit in Tysons, VA, to explore how agencies are building the infrastructure AI needs to scale.

Don’t miss it: https://t.co/vU6EWGCdMr

#AISummit26

*Pending agency approval

[GovCIO Media & Research @GovCIOMedia]

Every patent application requires examiners to search through an enormous and growing body of research. At the U.S. Patent and Trademark Office (USPTO), AI is helping make that process faster and more focused, giving examiners more time to apply their expertise and judgment.

Matthew Such, Acting Assistant Commissioner for Patents, has helped lead USPTO’s AI efforts from the beginning, developing tools that surface relevant information and reduce time spent searching.

At the November 6 AI Summit, Such will discuss where USPTO sees the greatest potential for agentic AI, the challenges of putting it to work and how the agency is measuring its impact on efficiency.

Join the conversation: https://t.co/DWy0hU7YKk
#AISummit26

[GovCIO Media & Research @GovCIOMedia]

Federal call centers handle millions of interactions each year, from public inquiries and customer service requests to internal complaints and crime reports. As demand grows, agencies are turning to AI to help representatives triage calls faster, prioritize information and deliver better service.

In this GovCIO Media & Research #GovFocus, the IRS's Daniel Diesem, U.S. Postal Inspection Service's Eric Shen and Maximus's Edwin Bodensiek discuss how AI and emerging technologies are helping federal call centers manage growing workloads while improving the caller experience.

Watch the full discussion now: https://t.co/ihWl8vTFlw

[GovCIO Media & Research @GovCIOMedia]

Traditional procurement wasn't built for technology that changes every few months. So how is government keeping up with AI innovation?

Join senior officials from the Department of Commerce, HHS, GSA and LYME Technologies at the November 6 AI Summit as they cover:

✅ Pricing AI and tying spend to outcomes
✅ Security, guardrails and governance
✅ AI's role in writing and reviewing proposals
✅ Build vs. buy for big platforms

Don't wait — register for the AI Summit today: https://t.co/gc9GK3LYFo

#AISummit26 #GovTech #FederalAcquisition

[GovCIO Media & Research @GovCIOMedia]

The VA’s National Cemetery Administration rolled out upgraded software at 100 kiosks across 83 national cemeteries, adding QR codes that help visitors navigate grounds by smartphone and connect to the Veterans Legacy Memorial, VA’s digital platform with biographical information about veterans interred at its cemeteries.

Officials say the next step is a prototype augmented reality app that could display a veteran’s biography when a visitor points a phone at a headstone.

See how VA is using digital tools to connect cemetery visitors with the veterans they came to honor: https://t.co/5Yip7HcGxW

[GovCIO Media & Research @GovCIOMedia]

From cargo screening to traveler vetting, U.S. Customs and Border Protection is expanding its use of AI to strengthen security and improve efficiency. 

At the November 6 AI Summit, CBP CIO Sonny Bhagowalia will share how the agency is building on these efforts and where its AI investments are headed next.

Join us to hear how one of government's most data-intensive missions is putting AI to work: https://t.co/KclogHh6m8

#AISummit26

[GovCIO Media & Research @GovCIOMedia]

Governance doesn’t have to put the brakes on AI; done right, it’s what lets agencies move faster with confidence.

On November 6, HUD Director of Emerging Technologies & Innovation Omar Bouaichi joins State Department's Amy Ritualo, GAO's Sterling Thomas, NIST's Craig Schlenoff and Okta's Mallory Sword Glenn to discuss how agencies are managing AI risk, building oversight and protecting public trust without stalling progress.

Register now, free for government attendees: https://t.co/JjVhD8Lo5s

#AISummit26

[GovCIO Media & Research @GovCIOMedia]

As federal agencies move from AI experimentation to widespread adoption, the challenge isn't just deploying new technology. It's making sure AI systems are secure, reliable and accountable as they take on more responsibility.

At the November 6 AI Summit, NIST's Craig Schlenoff, Chief of the SI Research, Measurement and Standards Division, joins federal and industry leaders for a discussion on governance that enables AI innovation.

Hear NIST is approaching risk management, oversight and the standards needed to advance AI adoption without compromising security or public trust.

Register now: https://t.co/M4cKdwmQCl

#AISummit26

[GovCIO Media & Research @GovCIOMedia]

At the November 6 AI Summit, our Lightning Rounds session brings together leaders from DOW, USPTO, Army, Ent and Broadcom to deliver rapid-fire talks on how AI is being built, secured and scaled across government.

Audience Q&A is where this session comes alive, so bring your questions on adoption, workforce buy-in and what’s working on the ground.

Tickets are running low. Get yours now: https://t.co/u6gipff5im

#AISummit26

[GovCIO Media & Research @GovCIOMedia]

Federal Artificial Intelligence and Super Intelligence leadership is changing fast. Are you keeping up with who's leading the charge?

From new appointments to evolving agency priorities, staying informed on the leaders shaping AI and SI across government is more important than ever.

Our CAIO and CSIO Tracker helps you keep up with who's who across federal agencies.

Brush up on the latest leadership changes and bookmark this resource for future reference: https://t.co/yjYAEtKNma

#FederalIT #ArtificialIntelligence #SuperIntelligence #GovernmentTechnology

[GovCIO Media & Research @GovCIOMedia]

Over the past year, VA has been rethinking how it serves those who served, across technology, benefits delivery and the Veteran experience.

On November 13, join VA leadership, Veteran Service Organizations and Congressional partners for a look at what's been achieved and where the work is headed.

The morning includes a Keynote from Deputy Secretary Paul R. Lawrence, Ph.D., a panel of Veterans using their experiences to drive change across the agency, a fireside chat with VA Principal Deputy Assistant Secretary for Information and Technology Zack Schwartz, breakfast and networking.

Learn more and join us: https://t.co/t0NE4TPe0X

[GovCIO Media & Research @GovCIOMedia]

What does it take to trust an AI agent with work inside the military health system?

Jesus Caban, Chief Data and AI Officer at the Defense Health Agency, tackles that question at the AI Summit on November 6, joining federal and industry leaders to discuss where agentic AI is paying off, where it’s still stuck and how agencies are measuring results.

Save your seat today: https://t.co/7m4sSllllM

#AISummit26

[GovCIO Media & Research @GovCIOMedia]

Moving 60+ applications and databases to the cloud let CBP operate with little to no downtime, even while updating and upgrading its systems. It’s one example of how agencies like CMS, NIH and DIA are also finding efficiencies across cloud and data networks.

Here’s how four agencies are turning cloud and data investments into operational wins: https://t.co/sS9rYlX0TW

[GovCIO Media & Research @GovCIOMedia]

Federal CISOs are shifting from reactive to proactive risk management. Acting Federal CISO Michael Duffy outlined the CISO Council’s four priorities at the ACT-IAC Cybersecurity Summit last week: reducing cyber exposure, operational resilience, integrating AI and securing a modern government.

The council has launched a sprint to determine how quickly agencies can retire end-of-support edge devices before fiscal year-end and is preparing its second government-wide CISO tabletop exercise.

See what’s driving agencies’ approach to cyber risk: https://t.co/ytPuZ7Z7Ic

[GovCIO Media & Research @GovCIOMedia]

CISA’s Continuous Diagnostics and Mitigation (CDM) program is moving beyond network visibility to “operationally valuable” capabilities that help agencies respond to both emerging and persistent threats.

CISA’s Matt House, Acting Associate Director for Capacity Building and CDM Program Director, told GovCIO Media & Research how that shift is playing out, including new services like Security Information and Event Management as a Service (SIEMaaS) that help agencies detect, respond to and mitigate threats faster.

Watch the full interview: https://t.co/E8PAbGLI04

[GovCIO Media & Research @GovCIOMedia]

Preparing for quantum computing is becoming a critical part of federal cybersecurity planning.

With sensitive data, legacy technology and complex supply chains at stake, agencies face difficult decisions about where to begin and how to manage the transition without disrupting mission operations.

In this #GovFocus, DOW's Jacob Glassman, NIST NCCoE's Bill Newhouse and Lumen's Matt Chwastek explore the practical challenges of PQC migration, from understanding cryptographic vulnerabilities to building long-term security strategies that can adapt as technology evolves.

Watch now: https://t.co/Zc1ibq1UsS

[GovCIO Media & Research @GovCIOMedia]

AI adoption across government is accelerating. Hear from the leaders helping shape what comes next.

Government employees can attend the AI Summit for free with a valid .gov or .mil email. Join conversations on deploying AI agents, building infrastructure for AI at scale, navigating acquisition and governance and securing AI across the federal enterprise.

Register today and save your seat: https://t.co/pQQhkIFO5a

#AISummit26

[GovCIO Media & Research @GovCIOMedia]

AI can’t scale on yesterday’s technology, and few agencies feel that pressure more than one processing benefits for millions of veterans.

On November 6, VBA Chief Production Officer Derek Herbert joins CBP's Michelle Kerchner*, Marine Corps' Maj. Christopher Clark* and HP's Leif Olson at the AI Summit in Tysons, VA, to discuss how agencies are modernizing cloud, data and computing foundations to support AI at scale.

Register now, free for government attendees: https://t.co/fpoYTPsE8V

#AISummit26

*Pending agency approval

[GovCIO Media & Research @GovCIOMedia]

GovCIO Media & Research is heading to Honolulu! 🌺

We'll be on the conference floor at TechNet Indo-Pacific 2026, bringing you interviews, session coverage and analysis on how defense leaders are building resilient, interoperable capabilities for the Pacific Fleet.

This year’s event centers on information and decision superiority, with conversations spanning cyber, data, AI, space and human performance. Expect discussion of the INDOPACOM Mission Network, zero-trust architectures, AI-enabled decision support and improved information sharing across joint and coalition partners.

Follow along: https://t.co/2uJhRHEgZb

#TechNetIndoPacific2026

[GovCIO Media & Research @GovCIOMedia]

Traditional IT testing wasn't built for AI — which is why the Library of Congress is leaning on "experimentation before implementation" to see how a capability will scale before moving it into a hardened production environment.

In this #GovFocus, Natalie Buda Smith, Director of Digital Strategy at the Library of Congress, joins 4th Marine Logistics Group's Maj. Christopher Thobaben and Knox Systems' Nino Scimemi to unpack that approach.

Watch the full discussion: https://t.co/RgWfRmQw6d