Graco

Our products are built to assist and enhance the parenting experience, lending every parent a helping hand and peace of mind.

[Graco @GracoBaby]

@Juliaaaa1330 Hi Julia, thanks for reaching out and for your interest in our products! We’ll be sure to pass your request along to our Product Development team for consideration in the future. Please be sure to sign up at https://t.co/qEwFRdRrlT to receive updates on new products. Thanks!- Ana

[Graco @GracoBaby]

@mccaefer 💙 Graco does not have a 2024 NHTSA recall involving 3.8M car seats for buckle failures. The large buckle recall often referenced occurred in 2014 and was addressed at that time. Families can always verify recalls by model and DOM through NHTSA.

-Brionna

[Graco @GracoBaby]

@Luigi7419 Thanks for reaching out! We're so sorry to hear about the issue you have experienced with your package. We'll be happy to speak with about the issue. When you have a moment, please send us a direct message with your contact information, and model information.-The Graco Team

[Graco @GracoBaby]

@Luigi7419 Thanks for reaching out! We're so sorry to hear about the issue you have experienced with your package. We'll be happy to speak with about the issue. When you have a moment, please send us a direct message with your contact information, and model information. -Sherri

[Graco @GracoBaby]

@numbaafour_ We love green! I will make sure this feedback is presented to the correct person ☺️ - The Graco Team

[Graco @GracoBaby]

@Luigi7419 HI Lou, Thanks for reaching out! I'm so sorry that you have received the part damaged 3 times. Please DM us the details, so we can see how we can help. -Sherri

[Graco @GracoBaby]

@teachmrshold Hi. We do currently have promotions going on right now. Please visit our https://t.co/mIbruX5Izp website to view. Also sign up for text and email notifications to keep up to date if we do have Black Friday Deals coming.

[Graco @GracoBaby]

@ssk_the_gr8 Also, our return policy would be 30 days from date of purchase! -Graco Team

[Graco @GracoBaby]

@ssk_the_gr8 Hi. If purchased from our website, then you would return to that website and set up return using the Graco order number and billing zip code. If purchased else where unfortunately we wouldn't be able to provide refund. You would need to return to place of purchase. -Graco Team

[Graco @GracoBaby]

@Emileeyg4q Hi there Emilee! Thank you so much for reaching out! We’re really sorry for the inconvenience — we truly appreciate your feedback! We do our best to offer replaceable parts whenever possible, but some pieces aren’t sold separately to help ensure safety. Thanks again! - Merritt

[Graco @GracoBaby]

@Katt9y We’d be happy to look into this for you. When you have a moment, please DM us your contact information (name, mailing address, phone number, email and case number). We look forward to your message.

[Graco @GracoBaby]

@CarlosC03040568 We love a good discount! Any discounts or promotions we have can be found on the https://t.co/DS4P6brbpe website -The Graco Team

[Graco @GracoBaby]

@PamCampbel26135 Thank you for you interest in our products! We do not have any coupon codes to provide at this time.
✨ Did you know you can get 15% off your first order AND stay in the loop on sales & promos when you create an account at https://t.co/UldHj1BeCq? I hope this helps -Graco Team

[Graco @GracoBaby]

@MissN191 We're sorry to hear about your experience. Our warranty covers defects for up to 1 year, and we're committed to assisting you. Please follow up with us via the support tab on https://t.co/6Mk2vgoHSe or via phone at
1-800-345-4109, so that we can further assist you. -Graco Team

[Graco @GracoBaby]

@ElaineDove84127 Thank you for reaching out! Any promos or discounts that we may have available can be found on our website https://t.co/1c7YMncM2v -The Graco Team

[Graco @GracoBaby]

@ResurrectionPar Hi there! Graco doesn’t manufacture the cribs—those are licensed products made by Storkcraft. For support or instructions, please contact Storkcraft at 1-877-274-0277 or customercare@http://spr.ly/6016frlwK. You can also visit https://t.co/WEIGDC5TL9 for more help. 💙

[Graco @GracoBaby]

@YouHavePurpose Hi there! Replacement parts, like trays, depend on the high chair model. You can check availability by visiting this link: https://t.co/R1iwIfZjDA 💙

[Graco @GracoBaby]

@KatieCLBrown Hey there! We aren’t able to start a PM, but you should be able to DM us directly. Go ahead and send us a message so we can help! 💙

-Brionna

[Graco @GracoBaby]

@ShelbyAlexis___ Hi there! We are so sorry to hear about this and would love to assist you. Please send us a DM regarding the issue you are experiencing so we can see how we can help! We look forward to hearing from you soon. -Merritt