Greene King

Greene King is the country’s leading pub company and brewer with 2,600 pubs, restaurants and hotels across England, Wales and Scotland.

[Greene King @greeneking]

@CJBee87 Hi there, Chris. Thanks for reaching out and we're sorry to hear you're having issues with a light on one of our pubs! Can you send us a DM with further information so we can take a look into the next steps? Thank you. https://t.co/CZzGfTE5dE

[Greene King @greeneking]

@HealthGoneAfk Hi there, Michelle. Thanks for sharing your concerns with the changes made to one of our car parks. We'd really like to get this looked into further, when you have a moment, please can you send us a DM with further information? Thank you.

[Greene King @greeneking]

@Daleos81 Hi Dale. Once again, we'd like to extend our apologies for the awkward experience you had at one of our pubs with your son. Can you please send us a DM with more information about your visit? Thanks so much. https://t.co/CZzGfTE5dE

[Greene King @greeneking]

@Judyinrichmond Hi Judy, the White Horse in Richmond isn't managed by us, and is an independent business.

[Greene King @greeneking]

@cameronscotferg Hi there, we're disappointed to hear that you didn't have the best experience at the Old Manse Hotel. Could you please send us a DM so we can offer you further assistance? Thank you.

[Greene King @greeneking]

@mattashby27 Hi Matt, thank you for reaching out and making us aware of the issues you had during your visit at the Cherry Tree in Blackpool. We as so sorry to hear that there was no food, the beer was off and there were not enough staff on shift. We have passed this onto the relevant team.

[Greene King @greeneking]

@rmac1603 Hi Inver, we've just sent you a DM to discuss your experience at the Globe in more detail. Many thanks.

[Greene King @greeneking]

@PaulT582330 Hi there, Paul. Thanks for reaching out. To redeem your Great British Pub Card, please pay at the till with a member of the team, at the moment, it can't be used as payment on our app 😊

[Greene King @greeneking]

@PJDS58 It isn't letting us either, we're not sure why. Not to worry, if you could please fill in this form - https://t.co/mJMf8mNAbk - the team will be able to look at this for you. Thank you 😊

[Greene King @greeneking]

@PJDS58 Hi Paul, apologies for any confusion. Could you please PM our @greenekingcares account, as it will allow us to take details to forward onto our support team for this? Thank you 😊

[Greene King @greeneking]

@PJDS58 Hi Paul, we're sorry to hear that your card is not reading a balance. Would you mind coming into a PM with our @greenekingcares account so we can look into this for you? We have just sent you a follow request.

[Greene King @greeneking]

@PJDS58 Thank you, Paul! If you would like to visit the link here - https://t.co/qwyuFgF6zx - and scroll to the bottom, and on the left you'll see a button saying "Check my balance", if you click here it will take you to a website where you can enter the code and check your balance.

[Greene King @greeneking]

@lorrainemking Hi Lorraine, we're sorry to hear you left the venue before your dessert arrived and have not received a response regarding a refund! Please can you send us a PM regarding this so that we can take some more details from yourself, so we can chase this up with the team, thank you.

[Greene King @greeneking]

@dgrahamwhite We're sorry to hear that you didn't receive your voucher, could you please send a DM to @greenekingcares so that we can take some additional details and provide some support? Thank you.

[Greene King @greeneking]

@bette61047970 Hi Bette, we've seen your posts about your situation regarding a parking ticket and we are sorry to hear this. Please can you send us a DM so we can look into this further? Thank you.

[Greene King @greeneking]

@bette61047970 Hi Bette, we're sorry to hear that you have received a parking ticket despite the fact you filled in your registration details. Please can you send us a DM so we can look into this further? Thank you.

[Greene King @greeneking]

@loopylottie27 Thanks for bringing this to our attention, Lauren. We'll be sure to make the appropriate team aware of this!

[Greene King @greeneking]

@rolyrolyrolyT Thank you very much! We'll ensure this is looked into by the relevant team, we greatly appreciate you bringing this to our attention.

[Greene King @greeneking]

@rolyrolyrolyT Hi Roly, we're sorry to see this! Would you mind letting us know which of our pubs this was in, so that we can investigate further? Thank you kindly.