havasCX

We make a meaningful difference to brands, businesses, and people. The customer experience division of the @Havas Network.

[havasCX @HavasCX]

HavasCX's latest X Index report uncovers three key principles for brands to create a best-in-class #customerexperience in 2023.

Read about the principles in the full report here: https://t.co/ZimTrZXFuD

#HavasCX #XIndex

[Havas Creative Network @havascreative]

IN CASE YOU MISSED IT💡

Our webinar AI in Marketing: Revolutionary or Dangerous? explored the opportunities/challenges teams face when developing an AI strategy.
@FinancialTimes, @Havas_UK, @PendragonPLC, @MktgAi, @AccentureSong.

Watch on-demand here: https://t.co/nTETyILkyx

[havasCX @HavasCX]

Havas unveils its new automotive white paper – which surveys consumers across nine key markets to understand global and local attitudes.

Discover more about these trends to gain valuable insights from ‘The Future of Mobility’ by Havas: https://t.co/AYS3w0AAGs

[havasCX @HavasCX]

The first key principle for brands to craft a best-in-class "Hyper Experience" is;

‘Make no compromise between efficiency and emotional connection’

Find out more in our 2023 X Index report here : https://t.co/ZimTrZXFuD 
#HavasCX #XIndex

[havasCX @HavasCX]

A warm welcome to Charles Rallings who joins @hosthavas as managing director of Host/Havas CX.

https://t.co/2WmmOZ4bRO

[ADWEEK @Adweek]

Including accessibility in every client’s scope of work is one way agencies can push clients to prioritize it. https://t.co/dkPffD93tc

[Havas Creative Network @havascreative]

With current events in the Indigenous community hitting the headlines of media outlets across Canada, @HavasCXCanada put their values into action and created a content publishing platform for Indigenous Watchdog.

Read about it here
#truthandreconciliation
https://t.co/60TUHFqbLQ

[Gate One @GateOne_global]

Our new study “Sustainable shopping habits: How can retailers help consumers make more sustainable choices?” is now available to download.

Find out how consumers feel about sustainability and the strategies retailers can adopt to better meet their needs. https://t.co/0YYwkdHRi1

[havasCX @HavasCX]

Join us next week as #FullsixPortugal hosts their next edition of ‘Fullsix Talks’. This session will dive into content marketing & why you should use storytelling techniques to enhance the #customerexperience with special guest Carlijn Postma. Sign up now! https://t.co/5TYjjOrENO

[havasCX @HavasCX]

@OlJanus taking the #HavasCX network through our data proposition at the Havas CX Conference in Italy. Great getting everyone together!

[havasCX @HavasCX]

@fullsixpt on how design systems impact the customer experience.

https://t.co/r9W2DFD3YH

[havasCX @HavasCX]

Our friends at #AdForum chatted with our CX team at @havasnyc about the intersection of art and science in this multidisciplinary role. Read below 👇 https://t.co/EfnS0liirn

[havasCX @HavasCX]

https://t.co/ZuGOuWF15o

Great work from @betcfullsix and @BETCParis !

[havasCX @HavasCX]

https://t.co/y697QJkBIT

How to keep up with changing consumer expectations: London head of strategy Lucy Halley dives into the latest iteration of Havas CX’s X Index for Creativebrief.

[havasCX @HavasCX]

Our new X Index report identifies four key overarching principles of best-in-class citizen experience in 2022. Download the report here: https://t.co/xycPvclwUW

#HavasCX #XIndex

[havasCX @HavasCX]

Havas CX’s proprietary tool, X Index, serves as a global barometer measuring and maximising customer experience.

Watch the full film covering our findings here: https://t.co/xycPvcD7Mu

#HavasCX #XIndex

[havasCX @HavasCX]

Welcome @Inviqa!

#HavasCX #CustomerExperience

[Havas UK @Havas_UK]

We're so excited to welcome @Inviqa to the @Havas family 🙌

As one of the country's leading digital experience agencies, today's acquisition of Inviqa will significantly expand the specialism, scale and capabilities of @HavasCX in the UK.

https://t.co/I687EvJ1Gs

[havasCX @HavasCX]

Our new X Index report identifies four key overarching principles of best-in-class citizen experience in 2022. Download the report here: https://t.co/xycPvclwUW

#HavasCX #XIndex

[Havas Creative Network @havascreative]

@HavasCX's proprietary tool, #XIndex, serves as a global barometer measuring and maximizing customer experience.

Watch the full film covering our findings here: https://t.co/F44xHHQg4G

[havasCX @HavasCX]

Thanks, @Forbes and @adrianswinscoe, for the in-depth look at our 2022 X Index Report. We agree that “one of the most interesting findings from the research was that brand image emerged as the most significant contributor to the X Index across all countries.”

#HavasCX #XIndex

[Adrian Swinscoe @adrianswinscoe]

NEW: Brand Trust Emerges As The Single Biggest Contributor To Customer Experience https://t.co/F1YwGxOCvk Thanks to @havas @havascx and @EdelmanPR