Todd Hudson

Relentlessly hunting for and creating new ways to capture & transfer knowledge. Done effectively, it delivers incredible results. Don't settle for less!

[Todd Hudson @headmaverick]

Listening to a great podcast featuring @emmaweber
https://t.co/xFjAEJ1gBm

[Todd Hudson @headmaverick]

Here's a #Lean concept to help you quickly figure out if a #training request is going to result in real, measurable improvement or just waste everyone's time again.
https://t.co/hD6zVoPAm4…

[Jeff Toister @toister]

I did 1,000+ customer service audits.

There were 26 items on the checklist. Turns out, only one thing mattered.

A short🧵 -->

[Todd Hudson @headmaverick]

@toister @deanshaw Former employer started a new BU in a hugely competitive, B2C space. The GM had a simple mission, which they posted everywhere and talked about all the time, to wit: Show 'em the Love!

Grew it to $100MM in 2 years. People loved working there.

[Todd Hudson @headmaverick]

@toister "Check" seems cursory, whereas "Study" implies analysis. I emphasize the latter to my clients.

I love "Adjust." Much better description!👍

[Todd Hudson @headmaverick]

Training programs that follow the PDSA (aka #PDCA) cycle deliver more value and do it efficiently and effectively.

It's the basis of our Lean for Training programs. Learn more about them and how to enroll at: https://t.co/NGh7Cr0bRm
#traininganddevelopment #training #lean

[Todd Hudson @headmaverick]

I just uploaded “matrix helicopter learning” to #Vimeo: https://t.co/XW3HJy9cwk

[Todd Hudson @headmaverick]

I just uploaded “5 minute university” to #Vimeo: https://t.co/ivcucGPh0w

[Todd Hudson @headmaverick]

We do this; they last a long time!

[It's @venderleys]

Millions of people use re-sealable zipper storage bags.

90% of them don't use them correctly.

Here's 1 simple #lifehack that can save you money and help keep more of your food fresh.

After using them one time, wash them with soap and water and use them again.

[Todd Hudson @headmaverick]

Playing the role of "inquisitive layman" is the key to uncovering assumptions and deep knowledge. Play it well! #knowledgetransfer #knowledgecapture

[Connie Malamed @elearningcoach]

Our work is often like an investigation. So, ask questions like a three-year-old > https://t.co/m5gDjOZkSD

[Todd Hudson @headmaverick]

@AmberCadabra Or neighbors’ landscapers show up with leaf blowers

[Dan Price @DanPriceSeattle]

6 years ago today I raised my company's min wage to $70k. Fox News called me a socialist whose employees would be on bread lines.

Since then our revenue tripled, we're a Harvard Business School case study & our employees had a 10x boom in homes bought.

Always invest in people.

[Todd Hudson @headmaverick]

@AmberCadabra Been here!!

[Todd Hudson @headmaverick]

@AmberCadabra Le Professional and La Femme Nikita

[Dan Price @DanPriceSeattle]

New Zealand has raised its minimum wage to $20 an hour and raised taxes on the rich to 39%.

Meanwhile our min wage is $7.25 and the rich pay about 20%.

Weird how all those countries that treat people well are higher than the U.S. on every happiness index
https://t.co/rxBpHcFj3E

[Todd Hudson @headmaverick]

Looking forward to speaking at @WABankers #2020EdHRConference on Sept 15 about applying #Lean to training and learning. Join me! And hear about the many opportunities for big improvements in this space. #training #learning #trainingonline #trainingdesign #trainingprograms

[Todd Hudson @headmaverick]

#Automation is, more and more, interacting directly w/consumers, e.g. San Jose Airport barista. How comfortable are you with this trend?

[Todd Hudson @headmaverick]

@alfiekohn Love this! Thx

[Todd Hudson @headmaverick]

@minjinlee11 That should’ve been the strategy all along