Heritage Bank

Say hello to one of Australia's largest customer-owned banks, putting People first since 1875. Terms of Use

[Heritage Bank @heritagebank]

This account is no longer active and will not be monitored.
For updates and support, please connect with us on our other channels:
•Facebook: https://t.co/osA0SuMtU8
•Instagram: https://t.co/RNpa3dAuUZ

[Heritage Bank @heritagebank]

@WhoKnew53531000 Post outlets. Customers can also withdraw cash fee-free from major bank ATMs. Our Contact Centre in Toowoomba remains available to 24/7 to support our customers. 3/3

[Heritage Bank @heritagebank]

@WhoKnew53531000 understand that some customers prefer face-to-face services, and these will still be available through alternative branches and Australia post. Customers will be able to withdraw cash, make deposits and pay bills in person fee-free using the Bank@Post services at Australia 2/3

[Heritage Bank @heritagebank]

@johnnyboy_8 at a time that best suits her, either through our 24/7 Queensland‑based Contact Centre or by emailing us at [email protected]. 2/2

[Heritage Bank @heritagebank]

@johnnyboy_8 Hi @johnnyboy_8, thank you for taking the time to share your feedback with us. We are committed to providing excellent service to all our customers.

We would appreciate the opportunity to discuss this matter further with your friend directly. She is welcome to contact us 1/2

[Heritage Bank @heritagebank]

@tina_dunk with your inquiry. 2/2

[Heritage Bank @heritagebank]

@tina_dunk We’re sorry to hear you’re disappointed with your experience. Please send us a private message with your contact details or send us an email on [email protected] with your contact details and we will arrange for someone to contact you as soon as possible and assist you 1/2

[Heritage Bank @heritagebank]

@tina_dunk support growth, limit impacts to customers and leverage the best product features from both brands. If you’d like to talk to our team about some of the changes, please send us a private message with your contact details, or call our 24/7 Contact Centre on 13 14 22. 2/2

[Heritage Bank @heritagebank]

@tina_dunk Hi tina_dunk, we’re on an exciting journey to bring together our products, services and technology under one brand, People First Bank. There will be some changes along the way which includes a product simplification and transition plan, designed to deliver customer benefits, 1/2

[Heritage Bank @heritagebank]

@excalgarian45 We're sorry to hear your disappointed with your experience. If you'd like to talk to someone about it, please send us a private message or email [email protected] with your contact details.

[Heritage Bank @heritagebank]

@the_shagman us a call on our dedicated support line 1300 396 115 between 9am and 5pm weekdays. 2/2

[Heritage Bank @heritagebank]

@the_shagman Good Morning @the-shagman, as a customer-owned bank we greatly value every one of our customers and we are committed to supporting their banking needs and minimising the impact of this change.
We are committed to supporting you and helping you through this change. Please give 1/2

[Heritage Bank @heritagebank]

@larissameyerme1 Hi Larissa, we know the important role branches play in local communities, so these decisions are only made after much careful consideration. We will do everything possible to help affected customers transition to a nearby branch, or other banking options. We are committed to 1/2

[Heritage Bank @heritagebank]

A new era in the Australian banking sector has arrived, with Heritage and @peopleschoiceAU officially merging today to create a new national mutual that offers a compelling alternative to the big banks. https://t.co/t1C4r1fjjQ

[Heritage Bank @heritagebank]

@larissameyerme1 supporting you and helping you through this change. Please give us a call on our dedicated support line 1300 396 115 between 9am and 5pm weekdays. 2/2

[Heritage Bank @heritagebank]

@8o8oaa Hi 8o8oaa, thank you for reaching out. We do not accept/allow crypto currency transactions.

[Heritage Bank @heritagebank]

@noisywomanMP Hi NoisywomanMP, we do not currently charge in branch withdrawal fees on transaction accounts that permit branch access. We regularly review our fees and charges, however have no current plans to change the fees associated with branch withdrawals currently.

[Heritage Bank @heritagebank]

@mengiemeng Hi Mengiemeng, it would be best to speak to one of our Lending Specialists, they are available at our Contact Centre on 13 14 22 or Web chat on our website.

[Heritage Bank @heritagebank]

@Tides__Turning Hi @Tides__Turning, we do not accept crypto currency.

[Heritage Bank @heritagebank]

@alnodeya Hi Alnodeya, Thank you for your feedback as an app user. We recently released an update which enables more functionality on our app. I will pass your feedback onto the relevant department for review.