@mel_somerville Hey, thanks for reaching out. I'm so sorry to hear you haven't received your parcel. I'd be more than happy to help you with this, could you please send through the email address, full name and shipping address used to place your order so that I can locate your details?
- Ellie
@HolyFaiz Hey, thanks for getting in touch. I do apologise for the delayed response. If you're reaching out about an order you have placed with us, please send through your order number or email address so I can search for this in our system. ๐ค
- Ellie