@zennioptical Y’all have gone way downhill since you started. Been buying glasses from you for a long time, and each experience gets worse and worse. What happened to you all? Customer care is non existent.
@JaredAcosta15 @zennioptical Who said anything about 3 minutes? How quickly they responded on chat is irrelevant to my issue. It was not resolved. Not in 3 minutes, not in an hour of chat. They admitted the issue was their fault but offered no real solution, just apologies.
@DIRECTVNowHelp This is ridiculous and your answer for everything. Why can't you all just fix things on your end?You're always making the customer do it all