Thanks for reaching out. We’re so sorry about your experience, and we appreciate your patience while our team helps make things right. We’re continually working to improve our processes and provide a more reliable experience moving forward. Can you please share your email address or telephone number associated with your account?
@ga_kemp We're so sorry for the trouble and we really appreciate this feedback. If you still need help, please text us at 855-222-5704 or send us a DM for a quicker reply and resolution. We'll be happy to make things right.
@sephsays We're so sorry to hear this! That's definitely not the experience we want for you. Can you please let us know your account email address? We'll be happy to help.
We're so sorry about your experience, and we appreciate your patience while our team helps make things right. We’re continually working to improve our shipping processes and provide a more reliable experience moving forward. Please send us a DM to help you out or reach us via text at 855-222-5704.
@KLittle360 Hi! Thank you so much for reaching out and letting us know! We shared this with our team so it can be fixed as fast as possible. If you have any other concerns, please let us know!
@MladdTN Oh no, Matt! We are so sorry to see this and that it's happened before. This is not the experience we want for you. Please text us at 855-222-5704 so our team can make this right for you immediately.
Want a behind the scenes look at what differentiates @hungryroot and where we're investing in 2026? Check out this article by our Founder and CEO, @BenjaminMcKean, on The Future of Food Commerce
https://t.co/ECV60T1ayg
I’m proud to report @Hungryroot’s 2025 financial results: We grew net revenue 55% to $700 million and served nearly 1.5 million people in over 700,000 households. We also achieved our highest year yet of EBITDA profitability. Thank you to our customers for their support.
@moneymattybux We're genuinely sorry to hear about this, Matthew! When you have a moment, please share your email address through DM and one of our Customer Care Specialists will be in touch ASAP.
Thank you for thinking of Hungryroot! For questions about partnerships, our marketing team can help. To get in touch, you can send a quick note to [email protected]. Include a description of your channel or company, along with how you'd like to partner with us. If it seems like a fit, our team will get back to you ASAP. ❤️
We're so sorry to hear about your experience! Our customer care team has reached out via [email protected] to help make this right—be sure to check your junk and spam folders, though. Please reply directly to that email thread with any additional questions or concerns. We look forward to chatting with you soon!
@Shushu32792 That sounds absolutely delicious! Love the creativity with the bison stew meat — messy meals are often the tastiest! So glad it hit the spot for your Saturday supper (or Taco Tuesday!). 😄