ICBC

Road-ready tweets from ICBC. Follow us for road safety, insurance & licensing tips. We respond M-F, 8:30am - 4:30pm. Collection Policy:

[ICBC @icbc]

⚠️We never contact customers via text about outstanding debt or driving infractions and do not ask for payment in a text message.

If you receive a suspicious message, please ignore or delete it – it's a scam.

#ICBC

[ICBC @icbc]

@EdmondYoong Hi Edmond, thanks for reaching out. Please find information on sunglasses in our Learn to Drive Smart guide: https://t.co/ew1roLCqe3 . ^ag

[ICBC @icbc]

@yuvi3200 @yuvi3200 . We encourage you to call our driver licensing contact centre and a rep will gladly assist you with your concerns.

Lower Mainland: 604-982-2250
Toll-free: 1-800-950-1498

Hours of operation are:
Monday to Friday: 8 a.m. to 6 p.m.
Saturday: 9 a.m. to 5 p.m. ^re

[ICBC @icbc]

@FrankJames80 @FrankJames80 Thanks for reaching out. If you contact our Account Services department at 604-661-2723 or toll-free 1-800-665-6442, we can look discuss your payment issue. ^kb

[ICBC @icbc]

@willybird46 Hi there, rental vehicle coverage included in Roadstar and Roadside plus can be used to cover a vehicle rented through an established rental agency, including Turo. ^kb

[ICBC @icbc]

@Withheld1974 @604RAW @truckdriverpleb Hi there, thank you for your interest in road safety. Enforcement is not a part of our mandate. If you see violations, please report them to local police so they can enforce them. ^ag

[ICBC @icbc]

@ReasonAndRage Hi there, I am sorry to hear this. I will pass on your feedback to our teams. ^ag

[ICBC @icbc]

@diegodelpaso Hi, please check with your Autoplan broker regarding your coverage and if you have the unlisted driver protection on your policy. It is free until an unlisted driver causes a crash in your vehicle after which you will be required to pay to continue to use the coverage. ^ag

[ICBC @icbc]

@normdubya With this approach, we ensure that new drivers spend more time developing good driving habits. (3/3)

[ICBC @icbc]

@normdubya Drivers may perform well during a short, observed test but still engage in risky behaviour in real-world conditions. The first road test is the most important as it indicates whether the driver is safe to move from driving while supervised drive without supervision. (2/3)

[ICBC @icbc]

@TheLifestyleDig Hi there, NRG Research Group is a third party research group that conducts phone surveys on our behalf. If you wish to be added to our Do Not Call list, please call 1-800-663-3051. ^kb

[ICBC @icbc]

@OrcaBC_CA Hi, yes, you should have the unlisted driver protection on your policy (please check with your broker). It is free until an unlisted driver causes a crash in your vehicle after which you will be required to pay to continue to use the coverage. ^ap

[ICBC @icbc]

@LXXIIpercent @DarkTrench1 Hi there, B.C.'s government has approved changes to the graduated licensing program (GLP), taking effect October 19, 2026. To find out more about the upcoming changes and how this affects your licence, please visit https://t.co/EH1UICuTzT. ^kb

[ICBC @icbc]

@vanislegirl77 Hi Christie I am sorry to hear this. You would need to cancel your test 48 hours’ prior, otherwise there is a $25 cancellation fee. You are also able to cancel via the link in your test confirmation email. ^ap

[ICBC @icbc]

@theLUCASTDS @bcndp The system takes a control photo of the customer and then continues to take photos throughout the exam. The tool also tracks eye movement and mouse movements. If the person receives multiple test rule infractions, the online test will disqualify them. 4/4 ^ap

[ICBC @icbc]

@theLUCASTDS @bcndp You will also need a functioning camera to be able to take the test and the proctoring system will be able to detect if the camera detects other people around you or if your testing image does not comply with online test requirements. 3/4

[ICBC @icbc]

@DarkTrench1 Hi there, the Knowledge Test app is available on the App Store again: https://t.co/76FDyzjDle. ^kb

[ICBC @icbc]

@rothw40419 Hi there, enforcement is not part of our directive. If you see drivers breaking the rules on the road please report them to your local police and they will be able to take action. ^ap