ICBC

Road-ready tweets from ICBC. Follow us for road safety, insurance & licensing tips. We respond M-F, 8:30am - 4:30pm. Collection Policy:

[ICBC @icbc]

⚠️We never contact customers via text about outstanding debt or driving infractions and do not ask for payment in a text message.

If you receive a suspicious message, please ignore or delete it – it's a scam.

#ICBC

[ICBC @icbc]

@normdubya With this approach, we ensure that new drivers spend more time developing good driving habits. (3/3)

[ICBC @icbc]

@normdubya Drivers may perform well during a short, observed test but still engage in risky behaviour in real-world conditions. The first road test is the most important as it indicates whether the driver is safe to move from driving while supervised drive without supervision. (2/3)

[ICBC @icbc]

@TheLifestyleDig Hi there, NRG Research Group is a third party research group that conducts phone surveys on our behalf. If you wish to be added to our Do Not Call list, please call 1-800-663-3051. ^kb

[ICBC @icbc]

@OrcaBC_CA Hi, yes, you should have the unlisted driver protection on your policy (please check with your broker). It is free until an unlisted driver causes a crash in your vehicle after which you will be required to pay to continue to use the coverage. ^ap

[ICBC @icbc]

@LXXIIpercent @DarkTrench1 Hi there, B.C.'s government has approved changes to the graduated licensing program (GLP), taking effect October 19, 2026. To find out more about the upcoming changes and how this affects your licence, please visit https://t.co/EH1UICuTzT. ^kb

[ICBC @icbc]

@vanislegirl77 Hi Christie I am sorry to hear this. You would need to cancel your test 48 hours’ prior, otherwise there is a $25 cancellation fee. You are also able to cancel via the link in your test confirmation email. ^ap

[ICBC @icbc]

@theLUCASTDS @bcndp The system takes a control photo of the customer and then continues to take photos throughout the exam. The tool also tracks eye movement and mouse movements. If the person receives multiple test rule infractions, the online test will disqualify them. 4/4 ^ap

[ICBC @icbc]

@theLUCASTDS @bcndp You will also need a functioning camera to be able to take the test and the proctoring system will be able to detect if the camera detects other people around you or if your testing image does not comply with online test requirements. 3/4

[ICBC @icbc]

@DarkTrench1 Hi there, the Knowledge Test app is available on the App Store again: https://t.co/76FDyzjDle. ^kb

[ICBC @icbc]

@rothw40419 Hi there, enforcement is not part of our directive. If you see drivers breaking the rules on the road please report them to your local police and they will be able to take action. ^ap

[ICBC @icbc]

@melissa_leeigh Hi Melissa, I'm sorry to hear that you're having to face long wait times on the phone. Please email us at [email protected] with the details and we can look into this for you. ^ag

[ICBC @icbc]

@LXXIIpercent @DarkTrench1 Hi, the proposed changes to the GLP program are expected to be in effect later this year and we will be providing more information as it becomes available. ^kb

[ICBC @icbc]

@jlipovsky Hi Jozef, I am sorry to hear that you are having issues with preparing an estimate. You'll need a current Autoplan policy to prepare an estimate. If you are looking to prepare an estimate for a new policy you'll have to visit an Autoplan broker. ^ap

[ICBC @icbc]

@JLivingstoneB Hi Jherm, we will never contact you regarding outstanding fines or debt via test message or email. Please delete the message, it is a scam message. ^ap

[ICBC @icbc]

@Thebestcombs Hi, we've responded to your message. ^YC

[ICBC @icbc]

@BADGERxxxFACE Hi, we regularly conduct surveys using dedicated research firms to gather customer feedback to help plan and evaluate our programs and services. As part of this process, we may reach out to customers who have had recent interactions with ICBC. ^YC

[ICBC @icbc]

⚠️We never contact customers via text about outstanding debt or driving infractions and do not ask for payment in a text message.

If you receive a suspicious message, please ignore or delete it – it's a scam.

#ICBC

[ICBC @icbc]

@JarQmr Hi, card delivery can take up to 60 days, but most customers receive their card within a couple of weeks. Unfortunately we don't have the ability to print a photo card on site. ^YC