@Porter865090013 Hej Porter. Thank you for reaching out to us. The warranty currently stands at 90 days for OPENED items and 365 days for UNOPENED items with your proof of purchase. If additional support is needed, please DM us. -Ray
@Tahneebomb Hej Tahnee. Thank you for reaching out to us and we apologize for the delay. Please DM us with your order number so we can look into your order and assist you. We hope to hear from you soon. -Ray
@Lady_Kryssy We don’t have an estimated timeframe to share just yet, but our team is aware of the issue and is actively working to resolve it. We appreciate your patience and apologize for the inconvenience. -Lu
@Lady_Kryssy Thanks for sending the screenshot. As the message indicates, our online storefront is currently experiencing technical difficulties, and the checkout feature is temporarily unavailable. Please try again later. We appreciate your understanding. -Lu
@fduran Thank you for bringing this to our attention, Fernando. We would like to apologize for the trouble you had experienced with us recently. This is certainly not the kind we would like our customers to have with us and we'd very much like to make this right. - Marc
@hellyboo2017 Hej Helen. Thank you for reaching out to us and we're sorry to hear about the delay for your order. Please note that our delivery team has to obey all traffic rules. Regarding your order, we are not able to discuss this publically so please DM us so we can help you. -Ray
@RM9462 Hej. Thank you for your feedback. Sticker residue can often be removed with rubbing alcohol, white vinegar, a hair dryer, or a non-toxic adhesive remover. We appreciate your feedback and if additional support is needed do not hesitate to DM us. -Ray