@Arunkumargoel5 Mr Goel, we are concerned to know this. Could you please let us know if this was reported on arrivals? If yes, please share a copy of the PIR (Property Irregularity Report) along with PNR via DM, so we may check this for you. ~Amrit https://t.co/WfT1Gae1rO
@manish_sharma62 Hi, we are here to assist you. We request you to please share your PNR with us via DM. so we may look into it. ~Rav https://t.co/WfT1Gae1rO
@ngsmaa Ms Pal, we are here to assist you. We request you to please share your PNR with us via DM. so we may look into it. ~Rav https://t.co/WfT1Gae1rO
@KavitaBhat91716 Hi, we sincerely regret the experience that you had with us. We request you to please share the image of the damaged baggage along with the bag tag with us via DM, so we may get this checked. ~Twinkle https://t.co/WfT1Gae1rO
Ma'am, we sincerely regret the experience that you had with us. Be assured, that we have noted your feedback and have shared the same with the concerned teams for necessary review and improvements. Should you have any further concerns, please do connect with us again via DM. We hope to serve you better in the future. ~Twinkle https://t.co/6J5fGPSN0E
Mr Gadre, thank you for your kind words. We’re delighted to know that our airport team assisted you with such warmth and professionalism. Your appreciation truly means a lot to us and will surely make his day. We look forward to welcoming you on board again soon. 💙✈️ ~Amrit #goIndiGo #IndiaByIndiGo
@MrUpendra408 Mr Rabidas, we understand your concern, however we request you to please reach out to your travel agency for any modification. Please feel free to DM us if you need any further assistance. ~Amrit https://t.co/WfT1Gae1rO
@RitikaKar Ma'am, as checked a full refund has been processed from our end to your original mode of payment and the same will be credited within 5-7 business days. We request you to kindly connect with your travel agency for further assistance, regarding the same. ~Twinkle
Hi, we regret to know this. Could you confirm if the issue was reported at arrivals? If yes, please share a copy of the PIR (Property Irregularity Report) along with your images of the damaged baggage with us over DM so that we can have this checked. ~Twinkle https://t.co/6J5fGPSN0E
@himsir132 Hi, we sincerely apologise for the experience. We always strive to handle baggage with utmost care; however, minor wear and tear may occasionally occur during loading and unloading. Further, we have duly noted your feedback for necessary review. We appreciate your (1/2)
@Neelu_kush Ms Neelam, we understand your concern. However, as the booking was made through a travel agency, we request you to kindly coordinate with them for any further assistance regarding your booking. Thanks ~Amrit
@vishsardar Hi, we are here to assist you. We request you to please share a snapshot of your booking details along with your email address with us via DM, so we may get this checked. ~Twinkle https://t.co/WfT1Gae1rO
@_i_am_jamil_ Mr Jamil, we are concerned to know this and regret the inconvenience caused to you. Please allow us sometime to get this checked, and we'll get back to with an update shortly. ~Paras
Mr Anwane, thank you for your kind words. We're delighted to know that our airport team assisted you with such warmth and professionalism. Your appreciation truly means a lot to us and will surely make her day. We look forward to welcoming you on board again soon.💙✈️ ~Amrit #goIndiGo #IndiaByIndiGo