@Ritam66373898 Hi, we're concerned to note this and regret the inconvenience caused. We kindly request you to share your PNR along with your contact details via DM so that we can check this and assist you further. ~ Gaurav https://t.co/WfT1Gae1rO
Hi, we regret the inconvenience caused. Our goal is always to ensure our customers reach their destination on time; however, unexpected situations can sometimes occur. In this case, the delay was due to a cascading impact of bad weather. For any real-time assistance, please reach out to our on ground team. We sincerely regret the inconvenience caused and look forward to serving you better in the future. ~ Gaurav https://t.co/6J5fGPSN0E
@shivamlamba79 Hi, we truly regret the inconvenience caused. Kindly allow us some time to look into this, and our team will reach out to you at the earliest. ~ Gaurav https://t.co/WfT1Gae1rO
@utyrajput0402 Hi, we truly regret the inconvenience caused. Kindly allow us some time to look into this, and our team will reach out to you at the earliest. ~ Gaurav https://t.co/WfT1Gae1rO
Hi, we understand your concern. Please be informed that the name on the government-issued ID must match the name on the booking. Kindly note that a complete name change is not permitted; only minor corrections can be made. Additionally, please note that the sector change for the booking is not possible. You may visit the following link to reschedule or cancel your booking: https://t.co/IFGvboSstW. ~Gaurav https://t.co/6J5fGPSN0E
Hi, we understand your concern. However, we would like to inform you that any flight change request is subject to the applicable fare difference and modification charges as per the fare rules. We appreciate your understanding in this regard. Feel free to reach out to us for any further assistance via DM. ~ Gaurav https://t.co/6J5fGPSN0E
Travel Advisory
Bad weather over #Delhi has impacted flight schedules. We are closely monitoring the weather and doing our best to get you where you need to be, safely and smoothly.
We understand that extended wait times, both on the ground and onboard, may cause inconvenience, and we sincerely appreciate your patience. For the most up-to-date flight information, please visit https://t.co/KjAHMagkMZ.
Our crew and ground teams are there to support you and ensure your wait is as comfortable as possible. We value your time and are doing everything we can to help you get on your way as soon as possible.
Thank you for your continued understanding.
@RohanAr04714722 We are truly grateful for your recognition of our crew’s care and coordination. We remain dedicated to delivering exceptional service with heart, every day, and look forward to welcoming you on board again soon for another amazing journey. 💙 #Loveyoutoo#IndiaByIndiGo#goIndiGo
@hemant500us Hi, we regret to see this and request you to confirm your PNR and PIR (property irregularity report) via DM so we may assist you in the best possible manner. ~Kajal
@shivamgupta10_ We regret to hear about your experience. Kindly share your PNR with us via DM so we can look into this further and assist you accordingly. ~Kajal
Thank you for your kind words and appreciation. Weather conditions can be challenging, and we're delighted to know that Captain Arvind and our crew made you feel safe and well cared for throughout the journey. We'll be sure to share your compliments with the team—they'll be thrilled to know their efforts made a difference. 💙✈️ #goIndiGo #IndiaByIndiGo
The calm in the cabin.
The reason behind it.
Here's to our crew who carry invisible strength with visible grace, every single day. 💙 #InternationalCabinCrewDay#goIndiGo
Hi, we thank you for choosing IndiGo for your travel needs. We truly appreciate your support. However, we'd like to inform you that requests for a WOW Moment are required to be placed at least 48 hours prior to departure. We appreciate your understanding and look forward to serving you again soon. ~Raj
@AmitDas85794008 We regret to hear about your experience. Kindly share your PNR with us via DM so we can look into this further and assist you accordingly. ~Raj https://t.co/WfT1Gae1rO
@Chevvakula0411 Hi, we understand your concern. Please know that at times the ground air conditioning cannot be used immediately. However, as soon as the flight takes off, the AC kicks in. Further, we have duly noted your feedback. Looking forward to serving you better in the future. ~Raj
@HarFannMaula We are glad we could make your experience comfortable. We truly appreciate your kind words and are happy you received the support you needed. Thank you for flying with us #Loveyoutoo#goIndiGo#IndiaByIndiGo
Hi, thank you for reaching out. We are delighted to be part of your baby's first travel experience. We will ensure that your journey is comfortable and special. Kindly be informed that there is no official service called a First Flight Certificate. You may download and print the certificate from the internet and request the Pilot or Cabin Crew to sign it onboard. Let us know if you need any further assistance. ~Kajal
@riz_18 Hi, please note that any such item left is not under the purview of the airline and is submitted to the Lost and Found department of the concerned airport authority, and customers are required to collect such articles from the airport's Lost & Found dept. ~Raj