@guptakandarp296 Hi, we're concerned to note this. We kindly request that you share a screenshot of the error you are encountering via DM, so that we can investigate the issue further. ~ Gaurav https://t.co/WfT1Gae1rO
Mr Jain, thank you for taking the time to speak with us. We sincerely apologise for the discomfort caused by the cabin temperature onboard. While we strive to maintain a pleasant in-flight environment at all times, the intense summer heat can occasionally impede our best efforts to keep the cabin cool while on ground. Further, please be assured that your feedback has been noted and shared with our concerned team for further review. We truly appreciate your patience and understanding and look forward to welcoming you onboard again soon. ~Team IndiGo https://t.co/6J5fGPSN0E
@nsrao797 Hi, we are concerned to know about this and sincerely regret the inconvenience caused. We request you to please allow us some time, as we get this checked. Further, kindly confirm whether the damage was reported at the time of delivery. ~Twinkle
@santoshchahar13 We truly appreciate you acknowledging the team’s commitment. Appreciation like this reinforces our focus on safety and service. See you in the skies again soon! 💙 ~Kiran #Loveyoutoo#goIndiGo#IndiaByIndiGo
@sachin521981 Hi, we sincerely apologize for the inconvenience caused. This is not the experience we want our customers to have. We understand that last-minute hassles can be discomforting. Be assured, we have duly noted your feedback and we will share this with our concerned team. We (1/2)
@vjalagam Hi, we understand your concern. We kindly request you to share your PNR along with your contact details via DM so that we can check this and assist you further. ~ Gaurav https://t.co/WfT1Gae1rO
@openborders1 Hi, we are concerned to know about this. We request you to please share your PNR with us via DM, so we may look into it. ~Team IndiGo https://t.co/WfT1Gae1rO
The calm in the cabin.
The reason behind it.
Here's to our crew who carry invisible strength with visible grace, every single day. 💙 #InternationalCabinCrewDay#goIndiGo
Hi, we understand how missing a flight can disrupt your travel plans. Check-in counters close 60 minutes prior to departure as per regulatory requirements, and customers are requested to arrive before counter closure to ensure a smooth boarding process. Since you reported after the counter had closed, boarding could not be permitted. However, our team assisted you by accommodating you on the next available flight with minimal charges. We truly appreciate your patience and understanding, and we look forward to welcoming you onboard again soon for a seamless and comfortable journey. ~Suhavi
@BlueRhythm_3 Hi, we sincerely regret hearing this. Could you please share a copy of the PIR (Property Irregularity Report) along with the PNR via DM, so we may check this for you. ~ Gaurav https://t.co/WfT1Gae1rO
@OpenTheFiles1 Hi, we understand your concern. We kindly request you to share your PNR along with your contact details via DM so that we can check this and assist you further. ~ Gaurav https://t.co/WfT1Gae1rO
@ritzms Sir, as checked that you have connected with our concerned team and made the changes. If you need any further assistance, we are just a DM away. ~Suhavi
@isharatkhajeoz Appreciation like yours uplifts our team and keeps us striving for excellence. Delighted to have you fly with us, and looking forward to curating many more memorable journeys together. 💙 #Loveyoutoo#goIndiGo#IndiaByIndiGo ~Team IndiGo
@rrsrinivas24 Hi, as checked, the flight operated as scheduled and the booking was closed as a no-show, hence please visit https://t.co/fNQM4PfEOM to claim the no show taxes. ~Kiran
@TweetToGyan Hi, we regret the inconvenience caused. We kindly request you to share your PNR along with your contact details via DM so that we can check this and assist you further. ~ Gaurav https://t.co/WfT1Gae1rO
@metafoolme Hi, we are here to assist you. We request you to kindly share your PNR with us via DM, so we may get this checked. ~Twinkle https://t.co/WfT1Gae1rO
Hi, please be informed, our check-in counter closes 75 mins, and the boarding gate closes 25 mins prior to departure. Since you reported late, our airport team was not able to accept you on the flight. We request you to please reach out to our airport team or at the reservation counter for any real-time assistance. ~Kiran