Bamboo

Helping you invest the right way so you can live the life of your dreams⚡| Bamboo is registered by SEC, Nigeria | Bamboo does not provide investment advice

[Bamboo @investbamboo]

Building a More Reliable Investing Experience for You 💚

Hello Bamboo Community,

We want to sincerely apologise for the difficulties many of you have experienced recently, both on the Bamboo platform and when trying to reach our support team.

Over the past few months, participation in the Nigerian capital markets has grown at record-breaking speeds, and this surge has placed considerable strain on the key infrastructure the market relies on for account opening and trade execution. For too many of you, that has meant unacceptably long wait times to get your brokerage accounts up and running, and we're sorry for that.

In addition to that, the large number of retail investors seeking their dividends has overwhelmed the infrastructure the registrars use to credit brokerage accounts. We've reached out to registrars directly to move the process along faster, but this has often still been very slow

At the same time, reliability issues from our payment processor and intermittent disruptions to the NIBSS payment infrastructure over the past couple of weeks affected a large number of deposits and withdrawals, leaving many of you unable to move money when you needed to. Our support team has been flooded as a result, and response times have suffered.

We know how disruptive this has been, and we wanted to tell you precisely what has been happening and the concrete steps we are taking to fix this:

- We have doubled the size of our customer support team since the start of the year and are continuing to grow it.

- We have fully migrated to a new payment processor and introduced additional redundancy to make deposits and withdrawals significantly more reliable.

- A major redesign of the Bamboo app is currently in testing with members of our community. It will be meaningfully faster, more intuitive, and will resolve known bugs.

- We are working closely with infrastructure providers and industry partners to improve account opening, trade execution, and overall platform reliability across the Nigerian capital market.

- We have created a tracker for you to be able to find your registrar when waiting for your dividends. You can find it at - ( https://t.co/13t99VCZYt ). We’re also working on making the information for each registrar available directly on the app while we continue to look for permanent solutions.

One important action on your end: as part of the payment migration, your virtual account details have been updated. Please check your Bamboo app for your latest payment information before making any deposits to avoid sending funds to outdated account details.

We are committed to doing better, and to earning your trust through action, not just words. Thank you for your patience as we work through this.

Richmond and Yanmo
Founders, Bamboo

[Peter Bakare @PeterBakare1]

#BambooCEO

Another shot at this!

[Heyzed @Tijaniheyzed]

@investbamboo #BambooCEO

[Kenteryam’stalk @PhilipA53295203]

@investbamboo #BambooCEO

[John @folorunsoj]

@investbamboo #BambooCEO

[Patrick 🐐 @OkparaPatrick5]

@investbamboo #BambooCEO

[Bamboo @investbamboo]

Second match of the night, another chance to share your #BambooCEO moment 🥳🎉

[Bamboo @investbamboo]

It’s game time and there’s 100k with your name on it🎉

Spot the Bamboo ad + take a selfie + post it with the #BambooCEO and you stand a chance to win ⚽️

Catch the ad on :
DSTV Channels 203, 204, 205 & 225
GOTV Channels 31,63,64 & 58

[Bamboo @investbamboo]

It’s game time and there’s 100k with your name on it🎉

Spot the Bamboo ad + take a selfie + post it with the #BambooCEO and you stand a chance to win ⚽️

Catch the ad on :
DSTV Channels 203, 204, 205 & 225
GOTV Channels 31,63,64 & 58

[Bamboo @investbamboo]

@VictorJuwonA Thank you Victor, this is noted.

[Bamboo @investbamboo]

@ibn0633 Hi there,

Users in Ghana can trade only US stocks for now, our sister @investbambooGH will walk you through💚

[Bamboo @investbamboo]

Everyone's asking the same question this week: "should I pull my money out of stocks?"

Wrong question.

Here's the right one.🧵

[Bamboo @investbamboo]

@aniaustin39 Never💚

[Bamboo @investbamboo]

Hi Jeff, thank you for this question.

The stock market moves all through the trading window and the cost/pricing moves with it, so the cost of a stock is reflected at the point of execution, not at the point of pressing the button.

However, you can use “limit order” to choose your price and the trade is filled once there’s a price match.

[Bamboo @investbamboo]

@_Ahshh Hi there, we are really sorry about this.

The said market is closed today, but we’d love to look into this still. Kindly share your email address with us via DM.

Thank you.

[Bamboo @investbamboo]

Stocks for growth. Savings and T-Bills for stability. That's the balance.

Not financial advice, just ✨structure✨.

[Bamboo @investbamboo]

On Bamboo, that looks like: 
📈 Naira Savings — up to 16% p.a., steady 
📄 Treasury Bills — fixed, government-backed, predictable

[Peter Bakare @PeterBakare1]

@investbamboo #BambooCEO

The CEO ad, bring it on!