ITA Airways

Welcome to the official #ITAAirways page, the leading Italian airline 🇮🇹. We are here to answer your questions

[ITA Airways @ITAAirways]

@lazzaro1977 Grazie, verifichiamo e ti facciamo sapere - Valentina

[ITA Airways @ITAAirways]

@mediumwhite Hi, can you write in DM your booking code to check? Thank you

[ITA Airways @ITAAirways]

@MMIIMM2022 Hi, we are waiting for the data in order to help you.

[ITA Airways @ITAAirways]

@MMIIMM2022 Hi, we replied via DM. We are waiting for your feedback. Thank you

[ITA Airways @ITAAirways]

Hi, a few tips to help avoid mistakes.
1️⃣ Our official channels are only
X: https://t.co/unQ9bt4lmN
Facebook: https://t.co/LLpfNOEdMv
Instagram: https://t.co/WKPdbAsUd9
LinkedIn: https://t.co/wVySdHb0iq
2️⃣ We never ask for your credit card details via social.
3️⃣ If you run into a fake profile, report it immediately on the platform. Thank you

[ITA Airways @ITAAirways]

Hi, we're truly sorry to hear about your travel experience. We understand how frustrating it must have been to be rebooked in Economy after booking a Business Class ticket. It's possible that the downgrade was necessary to help you reach your final destination as quickly as possible following the flight cancellation. Were you able to ask the airline or airport staff for more information about the reason for the downgrade?

[ITA Airways @ITAAirways]

@Gamertatx We replied in private

[ITA Airways @ITAAirways]

@BCsepright Hi Stefano, could you please send the details via DM iun order to assist you? Thank you

[ITA Airways @ITAAirways]

A shot that needs no introduction. The beauty of flight captured by ___Davideee___ on IG at the perfect moment. ✨✈️
#ITAAirways

[ITA Airways @ITAAirways]

@fernanfe10 Ciao Fernan, it is mandatory to file the report upon arrival at your destination before leaving the airport area. However, if you have already submitted a claim via the online form, you will receive an update from our Customer Relations team. Thank you

[ITA Airways @ITAAirways]

@jjmannions Hi, we verified that your group has been rebooked on other flight: can you confirm us that you've received the updated tickets?

[ITA Airways @ITAAirways]

Hi, we are sorry for the cancellation. In this case, you can independently proceed with a ticket change or refund through our website or app. For assistance, you may contact our Customer Information Assistance Office👉 https://t.co/bwFnVAmM2t. If the ticket was issued through a travel agency, please contact the agency directly for assistance. Thank you

[ITA Airways @ITAAirways]

@bansplt2 Hi, may you please DM us? Thank you

[ITA Airways @ITAAirways]

@Yelymartinez Hi, may you please DM details? Thank you

[ITA Airways @ITAAirways]

Voli Medio Oriente
ITA Airways prevede di riprendere i voli da e per Tel Aviv a partire dal 1° luglio.
Inoltre, per motivi operativi, ITA Airways continuerà a sospendere i voli da e per Riyadh fino al 31 luglio compreso e quelli per Dubai fino al 24 ottobre compreso.
I passeggeri possono richiedere la riprenotazione su un volo alternativo o il rimborso del biglietto.
Per ulteriori informazioni: https://t.co/PvRFxR94HL
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Middle East Flights
ITA Airways is planning to resume flights to and from Tel Aviv from July 1st.
Furthermore, ITA Airways will continue to suspend flights to and from Riyadh until and including July 31 and Dubai until and including October 24 for operational reasons.
Passengers can request rebooking on alternative flight or a refund of their ticket. For further information, customers should visit our website or contact their travel agent.flight or a refund of their ticket. For further information: https://t.co/U8W7y8LNAW

[ITA Airways @ITAAirways]

@AndreaDenaro Ciao Andrea, siamo contenti sia riuscito a risolvere. In merito alla richiesta di Status Match, questa viene gestita direttamente da Miles&More. Ti sei messo in contattao con loro?

[ITA Airways @ITAAirways]

@AndreaDenaro Ciao Andrea, potresti inviarci il codice di prenotazione in modo da poter verificare? Grazie