SCAM ALERT: JOANN liquidation sales are IN-STORE ONLY.
If you see a website claiming otherwise, it's not us.
✅ Only trust this official, verified JOANN account (look for the blue checkmark)
✅ Safe shopping starts in-store
Find your nearest store → https://t.co/T8LRbn9lV0
@kathitwits Hi! Our website works best when browsing with Google Chrome on a desktop or laptop. You can fix most issues instantly by clearing your cookies, as well as cached files.
@Mara_girl1 Hi Mara! I apologize for your online ordering experience. If you would like, please send us a PM with your order number and we would be happy to further address your concerns. Thank you! -Olivia
@tatacindy1 Hi Cindy! We will be happy to ensure that you receive the same sales pricing on a reorder (with any coupons that were applied). Send us a message with the order number once you have been notified of shipment. At that time, we will be able to process the necessary refund. -Olivia
@Quackler Please send us an email at [email protected] providing the email you are referring to as well as the details of your request and our written team will be happy to assist you!
Proud of your creative skills? Apply to the JOANN Minority Creative Grant Program, to be considered to receive $5,000 in JOANN cash. Welcoming those within the AAPI community to apply. Winners will be announced in May, in honor of AAPI Heritage Month! https://t.co/jyGVZqo3Yt
@Quackler We would need you to provide the full email address in a DM to us so we can pull up the correct promotional account and made the requested adjustments.
@nchtrs69 Hi Frank! You can review our return policy at https://t.co/TAeQtqaScV. If you would like, please send us a DM w/ your full name, email address, phone number, purchase receipt and the reason for your return and we would be happy to further address your concerns. Thank you! -Tracee
@Quackler Hi Charles! I am sorry to hear that! Please send us a PM with your email address and we would be happy to get your promotional preferences updated! Thank you! -Tracee
@arymxxx Hi! I am very sorry for the disappointment. If you need further assistance with your order, please send us a DM with your order number and information on how we may assist at this point. Thank you!