Latest Withdrawal Update
Withdrawals have now been re-enabled for the following networks and assets:
New:
✅ ARBITRUM: ARB, ETH, USDT, USDC
✅ TRX: TRX, USDT
Already Enabled:
✅ BTC: BTC
✅ ETH: ETH, USDT, USDC
✅ BSC: BNB, USDT, USDC
✅ XRP: XRP
✅ Base: ETH, USDC
✅ DOGE: DOGE
✅ OP (Optimism): ETH, USDT, USDC
We will continue to restore additional assets and networks in phases as security checks are completed. Further updates will be shared through official Binance channels.
Withdrawals have now been re-enabled for the following networks and assets:
✅ BTC: BTC
✅ ETH: ETH, USDT, USDC
✅ BSC: BNB, USDT, USDC
✅ XRP: XRP
✅ Base: ETH, USDC
Please carefully check all details during the withdrawal process, and make sure your device is secure and the address is correct. Safety first.💁🏻♀️
User funds are safe.
Binance will cover all hacking losses.
Deposits and withdrawals are temporarily suspended while our team conducts security checks, freezes funds, and works with law enforcement.
We will share a full post-mortem once the investigation is complete. Please rely only on official Binance channels for updates.
User funds are safe.
Binance will cover all hacking losses.
Deposits and withdrawals are temporarily suspended while our team conducts security checks, freezes funds, and works with law enforcement.
We will share a full post-mortem once the investigation is complete. Please rely only on official Binance channels for updates.
Bitget will begin resuming withdrawals in orderly phases following the security incident on Sep 24. Thank you all for your patience. Please understand that due to the different nature of this incident (which involves multiple blockchains and multiple cryptocurrencies), we are taking a different approach from how Bybit handled similar incidents last year in order to reduce risks.
The withdrawal resumption schedule is: UTC 8am at Monday-BTC, Tuesday-ETH, Wed-USDT, Fri-everything else.
I'm also going to host a live AMA at 07:30 UTC (30 mins before withdrawals resume) on Sep 28 to discuss the incident, withdrawal restoration and next steps, and to address questions from the community. I expect this live AMA to be at least 2 hrs so we can face this together, in real time. I also believe we can turn this crisis into an opportunity, and to show you that your trust in Bitget is well placed.
Here is what we can confirm at this stage:
On the attack:
Our security team has made initial progress in tracing the source. The attacker compromised a critical backend system within our wallet infrastructure, used it to spoof transaction data, and triggered our authorization process to move funds out. Private key compromise has been ruled out — this excludes the more severe risk scenarios. Loss containment is confirmed. No further unauthorized transfers are possible. The specific method of system intrusion remains under active investigation. A full technical report will follow once confirmed.
On withdrawal restoration:
Multiple technical teams are working in parallel on system remediation and security hardening. Withdrawal restoration is being prepared in parallel. We will announce a timeline as soon as one is confirmed — we will not commit to a window we cannot guarantee.
Here is what we can confirm at this stage:
On the attack:
Our security team has made initial progress in tracing the source. The attacker compromised a critical backend system within our wallet infrastructure, used it to spoof transaction data, and triggered our authorization process to move funds out. Private key compromise has been ruled out — this excludes the more severe risk scenarios. Loss containment is confirmed. No further unauthorized transfers are possible. The specific method of system intrusion remains under active investigation. A full technical report will follow once confirmed.
On withdrawal restoration:
Multiple technical teams are working in parallel on system remediation and security hardening. Withdrawal restoration is being prepared in parallel. We will announce a timeline as soon as one is confirmed — we will not commit to a window we cannot guarantee.