Jigsaw

Jigsaw is an incubator within Google that builds technologies to give people greater agency in the world around them.

[Jigsaw @Jigsaw]

Traditional town halls are easily dominated by the loudest voices, and standard multiple-choice polling strips away human nuance.

One year ago, we launched Sensemaking AI to help fix this. Today, we’re sharing its impact: (1/4)🧵👇
https://t.co/7Sps1z7PHZ

[Jigsaw @Jigsaw]

Over the next several weeks, the Napolitan Institute, with Jigsaw as its technology partner, will display "America: A 250-Year Conversation," an interactive physical exhibition at the Great American State Fair.

Built from last year’s nationwide We the People initiative, the exhibit weaves contemporary American perspectives on freedom alongside foundational historical texts—come see it in-person now through July 10 in DC.

[Jigsaw @Jigsaw]

Our next stop? Chattanooga, TN 📍

We’re partnering with @MayorTimKelly to give residents a direct say in neighborhood transit and infrastructure development.

Elected officials, developers, and civic organizations: the tool is now open source and you can express your interest in Sensemaking in the link below. Let's build a more responsive future together. (4/4)💻 https://t.co/JeVrwntQHb

[Jigsaw @Jigsaw]

Traditional town halls are easily dominated by the loudest voices, and standard multiple-choice polling strips away human nuance.

One year ago, we launched Sensemaking AI to help fix this. Today, we’re sharing its impact: (1/4)🧵👇
https://t.co/7Sps1z7PHZ

[Jigsaw @Jigsaw]

What makes this possible? True technological innovation. Our suite relies on 3 core pillars:

1️⃣ Adaptive Interviewing to dig deeper into thoughts without introducing bias.
2️⃣ Automated Insights to map underlying opinion clusters, not just basic topics.
3️⃣ Predictive Agreement to simulate consensus and build compromises. (3/4)
https://t.co/sWljUfyd4x

[Tom Rachman @TomRachman]

Worried about the degeneration of democratic politics? Fearful that algorithms only pull people apart? If so, read their piece. (And politicians take note: "wedge issues" that energize the base and alienate the rest might work. But here's what works better).... (3/3)
https://t.co/O6b5CCKlUp

[Jigsaw @Jigsaw]

At Jigsaw, we’re inspired by stories like hers to build technology that helps people understand, participate in, and shape the systems affecting their lives.

Watch the full event here: https://t.co/e8VE86tTYc

[Jigsaw @Jigsaw]

We tuned into @GoogleForHealth 's annual event, #TheCheckUp, last week and kept coming back to one question: what other ways could technology give people more agency over their healthcare?

[Jigsaw @Jigsaw]

@ThePatientSide 's Amy Gleason shared the story of a patient whose access to her own health data helped keep her out of the ER and reduce her anxiety.

What stood out wasn’t just the data itself, but what it made possible: more clarity, confidence, and control in moments that otherwise feel overwhelming.

[Jigsaw @Jigsaw]

Can AI help us move from "memes to meaning”?

🎧 Listen to the full episode on @ballotpedia to hear @yasmind and @ScottWRasmussen discuss how AI was used to increase civic voice for thousands of Americans during We the People, and why the results give us a reason to be hopeful in 2026.

https://t.co/26vUyEG5rR

[Jigsaw @Jigsaw]

Thank you for joining us on an exciting 🚘 journey 🚘 in 2025, full of new projects, partnerships, and research. Looking forward to even more in 2026!

[Jigsaw @Jigsaw]

We are deeply grateful to the many partners, contributors, developers, and community members who have shaped Outline into the global resource it is today, and are even more excited for it to thrive and grow under the stewardship of the Outline Foundation.

Read more about the future of Outline in our blog: https://t.co/fxIjbUra46

[Jigsaw @Jigsaw]

If you have ever read a 📰 frontline account from the civil war in Myanmar, the Women Life Freedom protests in Iran, or Russia’s invasion of Ukraine, you may have only seen it because of Outline.

Since 2018, Jigsaw’s Outline technology has been a vital lifeline, empowering over 30 million people to access the open internet and share information freely each month.

[Jigsaw @Jigsaw]

📣Today, we are thrilled to announce that as of January 2026, Outline is moving from its first home at Jigsaw to a new, independent, nonprofit organization: the Outline Foundation. 📣

The Outline Foundation, led by Shabnam Aslam, will be the steward of the Outline portfolio, cultivating its #opensource technology and future development and ensuring that Outline remains a trusted resource shaped by the people who rely on it.

[Jigsaw @Jigsaw]

Here are the age-old constraints to large conversations that we focused on addressing:

💡How do we ensure everyone has a turn to speak?
💡How do we ensure people feel comfortable opening up?
💡How do we surface shared understanding?

🎧 Listen in to Jigsaw CEO @yasmind and @semafor 's @ReedAlbergotti discuss how AI may offer a new way to engage both at scale and in depth.

[Jigsaw @Jigsaw]

Why do conversations break down when they become very large?

Put simply, everyone can't take part.

You can imagine the lively back-and-forth of a good conversation between 2 people, maybe 20 people, but definitely not 200 people. So imagine designing for 2,400 — and having 94% of participants saying afterwards that the conversation worked for them

[Semafor @semafor]

Jigsaw CEO Yasmin Green on the power of AI in polling

https://t.co/edXFGdW0re

[Jigsaw @Jigsaw]

That was the design challenge the Napolitan Institute brought to Jigsaw in the run up to America's 250th Anniversary: ⚡Can we convene a virtual focus group that is representative of Americans and enable them to have a back-and-forth to see what they think?⚡

[Jigsaw @Jigsaw]

Instead of reducing 10,000 quotes and 1.6 million words into a TL;DR, we built a process that preserves the whole conversation.

You can explore it all today (and see how how your own opinions compare to those who participated) 👉 https://t.co/qWLhwR36of.

[Jigsaw @Jigsaw]

For years, public opinion research has required trade-offs: depth or breadth; stories or statistics. ⚖️

Today, we’re sharing how Jigsaw and the Napolitan Institute bridged those gaps during our We the People pilot. 🇺🇸

[Jigsaw @Jigsaw]

One clear learning is that people crave the opportunity to speak and feel heard. A typical participant spent over an hour sharing their views and engaging with those of others.

89% of participants felt that a process like this could help more American voices be heard.