CEO for 25 years. Focused on AI, Security, Identity, IoT, Big Data, Social, Mobile, & Cloud. Decade in data warehousing, business intelligence, data mining.
Three deeply enabled partners outperform thirty loosely affiliated ones. Pick your top three and go deep.
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Partners are not equally effective in every region. Map partner coverage the same way you map sales territory.
Playing it fwd (get my CEO Playbooks): https://t.co/2dGK7fZ54O
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A partner-led deal has a higher close rate and a shorter cycle than a direct deal. Build the ecosystem deliberately.
Playing it fwd (get my CEO Playbooks): https://t.co/2dGK7fZ54O
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Win rate below 30% is a sales leadership problem. Below 20% is a product-market fit problem. Know which one you have.
Playing it fwd (get my CEO Playbooks): https://t.co/2dGK7fZ54O
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One sales motion across all segments is the fastest path to mediocrity in all of them. Specialize intentionally.
Playing it fwd (get my CEO Playbooks): https://t.co/2dGK7fZ54O
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A named account list without a penetration plan is a wish list. Assign an owner and a play for each one.
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Price objections are almost never about price. They are about perceived value. Train for that, not for discounting.
Playing it fwd (get my CEO Playbooks): https://t.co/2dGK7fZ54O
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When the market is noisy, the reps who win get to the buyer before the RFP is written.
Playing it fwd (get my CEO Playbooks): https://t.co/2dGK7fZ54O
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First half pipeline rarely closes in first half. Know your conversion timing or your forecast will be chronically late.
Playing it fwd (get my CEO Playbooks): https://t.co/2dGK7fZ54O
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Territory design is a strategic decision, not an administrative one. Get it wrong and your best reps leave.
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A forecast that is wrong every quarter is not a forecast. It is a guess with a spreadsheet attached.
Playing it fwd (get my CEO Playbooks): https://t.co/2dGK7fZ54O
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Inbound vs. Outbound SQL Pipeline Generation
Inbound closes faster. Outbound creates the market. You need both and need to know the cost of each.
Playing it forward (get my CEO Playbooks): https://t.co/2dGK7fZ54O
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Know your top 20 accounts by name, by AE, by expansion potential. Review them monthly at the exec level.
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Solutions engineers are your highest-leverage sales asset. Most companies underinvest in this role by half.
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The fastest way to change sales behavior is to change what you pay for. Align comp to company priorities.
Playing it fwd (get my CEO Playbooks): https://t.co/2dGK7fZ54O
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Define what your sales org looks like at a new growth target state. Then build backwards from that picture.
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Every AE should present their own QBR. If they cannot, they do not understand their own business.
Playing it fwd (get my CEO Playbooks): https://t.co/2dGK7fZ54O
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Foreign region sales underperformance is rarely a talent problem. It is usually a territory or enablement problem.
Playing it fwd (get my CEO Playbooks): https://t.co/2dGK7fZ54O
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Concentrated pipeline in one segment, region, or rep is not pipeline. It is a single point of failure.
Playing it fwd (get my CEO Playbooks): https://t.co/2dGK7fZ54O
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Your rep sells features when they do not understand the buyer's business. Train reps on the customer's "return on investment", not just on the product.
Playing it fwd (get my CEO Playbooks): https://t.co/2dGK7fZ54O
#OperatorOS